How might servant leadership work?
Abstract
This study examines the mechanics of servant leadership, particularly how it enhances organizational citizenship and how that drives organizational effectiveness. A case study of three successful Catholic parishes identified three direct leadership mechanisms—invitation, inspiration, and affection—that evoke and nurture the service of others. The case analysis also identified two organizational leadership mechanisms—culture building and structural initiatives—through which servant leaders fostered organizational citizenship. This study contributes to an understanding of organizational effectiveness by suggesting how leaders might foster the growth and development of others, build servant‐oriented organizations, and improve overall organizational performance.
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Servant leaders would be able to have a greater focus and influence on serving the community in a non-for-profit or volunteer organization.
“For example, servant leaders would be able to have a greater focus and influence on serving the community in a non-for-profit or volunteer organization (Ebener & O'Connell, 2010).”
From Servant Leadership: A systematic review and call for future research (2019) · cites this paper as Ebener & O'Connell, 2010
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References 49 · Cited by 115
- Authors
- Ebener, D. R., & O'Connell, D. J.
- Affiliations
- Saint Ambrose University (US)
- Venue
- Nonprofit Management and Leadership
- Publisher
- Wiley
- Published
- 2010-03
- Volume
- 20
- Issue
- 3
- Pages
- 315-335
- ISSN
- 1048-6682 (ISSN-L)
- 1542-7854
- OpenAlex
- W2140436255
- Cited by
- 115
- References
- 49
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 8 · 2023: 7 · 2022: 14 · 2021: 13 · 2020: 11 · 2019: 7 · 2018: 10 · 2017: 10 · 2016: 8 · 2015: 5 · 2014: 2 · 2013: 7 · 2012: 6
- FWCI
- 12.93
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Nonprofit Management and Leadership (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Demography › Workplace Spirituality and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- servant leadership, organizational citizenship behavior, organizational effectiveness, Catholic parishes, nonprofit leadership, leadership mechanisms, organizational culture
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