Check business, management and accounting papers: citations, claims and retractions

Firm Resources and Sustained Competitive Advantage

Barney, J. (1991) · Journal of Management

Innovation and Knowledge ManagementManagement and Organizational Practices

Cited by 48,334

The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields

DiMaggio, P. J., & Powell, W. W. (1983) · American Sociological Review

Management and Organizational StudiesWeber, Simmel, Sociological Theory

Cited by 38,435

Absorptive Capacity: A New Perspective on Learning and Innovation

Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly

Innovation and Knowledge ManagementInnovative Education and Learning Practices

Cited by 35,728

Institutionalized Organizations: Formal Structure as Myth and Ceremony

Meyer, J. W., & Rowan, B. (1977) · American Journal of Sociology

Management and Organizational StudiesEconomic Theory and Institutions

Cited by 28,308

A resource‐based view of the firm

Wernerfelt, B. (1984) · Strategic Management Journal

Innovation and Knowledge ManagementBusiness Strategies and Innovation

Cited by 25,635

The commitment-trust theory of relationship marketing

Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing

Customer Service Quality and LoyaltyMarketing and Advertising Strategies

Cited by 22,355

Exploration and Exploitation in Organizational Learning

March, J. G. (1991) · Organization Science

Organizational Learning and LeadershipInnovation and Knowledge Management

Cited by 21,942

A conceptual model of service quality and its implications for future research

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985) · Journal of Marketing

Customer Service Quality and LoyaltyService and Product Innovation

Cited by 21,645

SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality

Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1988) · Zenodo

Customer Service Quality and LoyaltyService and Product Innovation

Cited by 21,118

The fifth discipline, the art and practice of the learning organization

Senge, P. M. (1991) · Performance + Instruction

Organizational Learning and LeadershipOrganizational Change and Leadership

Cited by 20,060

Managing Legitimacy: Strategic and Institutional Approaches

Suchman, M. C. (1995) · The Academy of Management Review

Management and Organizational StudiesOrganizational Strategy and Culture

Cited by 19,903

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Zeithaml, V. A. (1988) · Journal of Marketing

Consumer Market Behavior and PricingCustomer Service Quality and Loyalty

Cited by 18,292

Law and finance

La Porta, R., Lopez‐de‐Silanes, F., Shleifer, A., & Vishny, R. W. (1998) · Journal of Political Economy

Corporate Finance and GovernanceLaw, Economics, and Judicial Systems

Cited by 18,025

The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation

Nonaka, I., & Takeuchi, H. (1995)

Innovation and Knowledge ManagementKnowledge Management and Sharing

Cited by 18,010

Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance

Teece, D. J. (2007) · Strategic Management Journal

Innovation and Knowledge ManagementBusiness Strategies and Innovation

Cited by 16,825

A Survey of Corporate Governance

Shleifer, A., & Vishny, R. W. (1997) · The Journal of Finance

Corporate Finance and GovernanceCorporate Governance and Law

Cited by 16,243

Toward a knowledge-based theory of the firm

Grant, R. M. (1996) · Strategic Management Journal

Innovation and Knowledge ManagementOutsourcing and Supply Chain Management

Cited by 16,157

Evolving to a New Dominant Logic for Marketing

Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing

Service and Product InnovationCustomer Service Quality and Loyalty

Cited by 14,779

A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

Oliver, R. L. (1980) · Journal of Marketing Research

Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence

Cited by 14,494

The job demands-resources model of burnout.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001) · Journal of Applied Psychology

Job Satisfaction and Organizational BehaviorStress and Burnout Research

Cited by 13,643

Toward a New Conception of the Environment-Competitiveness Relationship

Porter, M. E., & Linde, C. V. D. (1995) · Journal of Economic Perspectives

Environmental Sustainability in BusinessEnergy, Environment, Economic Growth

Cited by 13,365

Agency Theory: An Assessment and Review

Eisenhardt, K. M. (1989) · The Academy of Management Review

Outsourcing and Supply Chain ManagementCorporate Finance and Governance

Cited by 13,338

The Job Demands‐Resources model: state of the art

Bakker, A. B., & Demerouti, E. (2007) · Journal of Managerial Psychology

Job Satisfaction and Organizational BehaviorWorkplace Health and Well-being

Cited by 12,996

Knowledge of the firm, combinative capabilities, and the replication of technology

Kogut, B., & Zander, U. (1992) · Organization Science

Innovation and Knowledge ManagementEconomic Theory and Institutions

Cited by 12,939