Marketing and technology resource complementarity: an analysis of their interaction effect in two environmental contexts
Abstract
The dynamic capabilities perspective posits that a firm can leverage the performance impact of existing resources through resource configuration, complementarity, and integration, but little empirical research addresses these issues. We investigate the effects on performance of marketing capabilities, technological capabilities, and their complementarity (interaction), and whether these effects are moderated by low vs. high technological turbulence. Results from SEM two‐group analyses (with controls) show that both main effects positively impact performance in both environmental contexts. However, (1) their interaction effect is significant only in the high‐turbulence environment; (2) the marketing‐related main effect is lower in the high‐turbulence environment; and (3) the main effects of technology‐related capabilities are the same in both environments. Our research suggests that the synergistic performance impact of complementary capabilities can be substantive in particular environmental contexts: while synergistic rents cannot always be obtained, it is possible to leverage existing resources through complementarity. Copyright © 2005 John Wiley & Sons, Ltd.
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New product launches and product overhauls are critical to firms' competitive advantage when contextual conditions change relatively frequently.
“Whereas new product launches and product overhauls are critical to firms' competitive advantage when contextual conditions change relatively frequently (Song et al., 2005), stable environments often allow firms to sell existing products profitably without much alteration (Hambrick, 1983), making a new product development capability relatively less central to competitive advantage.”
From On the contingent value of dynamic capabilities for competitive advantage: The nonlinear moderating effect of environmental dynamism (2014) · cites this paper as Song et al., 2005
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- Authors
- Song, M., Droge, C., Hanvanich, S., & Calantone, R.
- Affiliations
- University of Missouri–Kansas City (US)
- Xavier University (US)
- Michigan State University (US)
- Venue
- Strategic Management Journal
- Publisher
- Wiley
- Published
- 2005-01-31
- Volume
- 26
- Issue
- 3
- Pages
- 259-276
- ISSN
- 0143-2095 (ISSN-L)
- 1097-0266
- OpenAlex
- W2080948272
- Cited by
- 844
- References
- 3
- Citations by year
- 2026: 11 · 2025: 41 · 2024: 34 · 2023: 35 · 2022: 41 · 2021: 47 · 2020: 56 · 2019: 51 · 2018: 44 · 2017: 46 · 2016: 54 · 2015: 60 · 2014: 64 · 2013: 66 · 2012: 53
- FWCI
- 56.90
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Strategic Management Journal (publishedVersion)
- TU/e Research Portal (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Keywords
- marketing capabilities, technological capabilities, capability complementarity, dynamic capabilities, technological turbulence, firm performance, resource complementarity, environmental context
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