The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Market orientation, job satisfaction, product quality, and firm performance: evidence from China
Abstract
This article examines the processes by which market orientation (MO) affects performance using a cross‐level approach. The results of a survey of 2,754 employees from 180 firms in China show that organization‐level MO culture leads to unit‐level MO behavior, which improves employee‐level job satisfaction and then product quality, which in turn fosters organizational performance. In particular, MO behavior fully mediates the effects of MO culture on employee satisfaction, product quality, and organizational performance. Leadership quality strengthens the effect of MO culture on unit‐level MO behavior. Moreover, MO behavior enhances firm performance indirectly through employee job satisfaction and product quality. Copyright © 2008 John Wiley & Sons, Ltd.
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Cites
Firm Resources and Sustained Competitive Advantage
Barney, J. (1991) · Journal of Management · doi:10.1177/014920639101700108 · Cited by 48,334
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.2.268 · Cited by 4,623
Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? Yes
Barney, J. B. (2001) · The Academy of Management Review · doi:10.2307/259393 · Cited by 2,734
Kirca, A. H., Jayachandran, S., & Bearden, W. O. (2005) · Journal of Marketing · doi:10.1509/jmkg.69.2.24.60761 · Cited by 2,182
Cited by
Green supply chain management and organizational performance
Lee, S. M., Tae Kim, S., & Choi, D. (2012) · Industrial Management & Data Systems · doi:10.1108/02635571211264609 · Cited by 375
Innovation and business success: The mediating role of customer participation
Ngo, L. V., & O'Cass, A. (2013) · Journal of Business Research · doi:10.1016/j.jbusres.2012.03.009 · Cited by 353
Chen, Y., Tang, G., Jin, J., Xie, Q., & Li, J. (2014) · Journal of Product Innovation Management · doi:10.1111/jpim.12188 · Cited by 276
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Metadata
- Authors
- Zhou, K. Z., Li, J. J., Zhou, N., & Su, C.
- Venue
- Strategic Management Journal
- Publisher
- Wiley
- Published
- 2008-07-30
- Volume
- 29
- Issue
- 9
- Pages
- 985-1000
- ISSN
- 0143-2095 (ISSN-L)
- 1097-0266
- OpenAlex
- W2024380042
- Cited by
- 359
- References
- 4
- FWCI
- 47.86
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
