Advances in Natural Multimodal Dialogue Systems
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Users trust embodied conversational agents more when they engage in small talk.
“Indeed, past research has shown that users trust embodied conversational agents more when they engage in small talk [5], although this varies by user personality type and level of embodiment of the agent [6].”
From A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures (2023) · cites this paper as [6]
The impact of failures may not perfectly generalize to embodied and text interfaces.
“As embodied and text interfaces have more potential affordances with which users can judge and interact with the system [5, 6], the impact of failures may not perfectly generalize to these use cases.”
From A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures (2023) · cites this paper as [6]
Cites
BEAT: the Behavior Expression Animation Toolkit
Cassell, J., Vilhjálmsson, H. H., & Bickmore, T. (2001) · Proceedings of the 28th annual conference on Computer graphics and interactive techniques · doi:10.1145/383259.383315 · Cited by 739 · see citing works
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Socially assistive robotics [Grand Challenges of Robotics]
Tapus, A., Mataric, M., & Scassellati, B. (2007) · IEEE Robotics & Automation Magazine · doi:10.1109/mra.2007.339605 · Cited by 547 · see citing works
What Makes a Good Conversation?: Challenges in Designing Truly Conversational Agents
Clark, L., Pantidi, N., Cooney, O., Doyle, P., Garaialde, D., Edwards, J., Spillane, B., Gilmartin, E., Murad, C., Munteanu, C., et al. (2019) · Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300705 · Cited by 461 · see citing works
Avatars Versus Agents: A Meta-Analysis Quantifying the Effect of Agency on Social Influence
Fox, J., Ahn, S. J. (., Janssen, J. H., Yeykelis, L., Segovia, K. Y., & Bailenson, J. N. (2015) · Human–Computer Interaction · doi:10.1080/07370024.2014.921494 · Cited by 320 · see citing works
Genie in the Bottle: Anthropomorphized Perceptions of Conversational Agents
Kuzminykh, A., Sun, J., Govindaraju, N., Avery, J., & Lank, E. (2020) · Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3313831.3376665 · Cited by 41 · see citing works
A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures
Baughan, A., Wang, X., Liu, A., Mercurio, A., Chen, J., & Ma, X. (2023) · Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3544548.3581152 · Cited by 32 · see citing works
Enhancement of Conversational Agents By Means of Multimodal Interaction
López-Cózar, R., Callejas, Z., Espejo, G., & Griol, D. (2011) · Conversational Agents and Natural Language Interaction · doi:10.4018/978-1-60960-617-6.ch010 · Cited by 18 · see citing works
- Authors
- van Kuppevelt, J., Dybkjær, L., Dybkjær, L., Bernsen, N. O., Wilks, Y. A., Webb, N., Setzer, A., & Catizone, R.
- Affiliations
- United States Navy (US)
- Venue
- Text, Speech and Language Technology
- Publisher
- Springer Netherlands
- Published
- 2005
- ISSN
- 1386-291X (ISSN-L)
- OpenAlex
- W1586030117
- Cited by
- 99
- References
- 1
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 3 · 2023: 1 · 2022: 1 · 2021: 5 · 2020: 2 · 2019: 2 · 2018: 4 · 2017: 2 · 2016: 4 · 2015: 3 · 2014: 3 · 2013: 9 · 2012: 4
- FWCI
- 3.72
- Type
- book
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Text, speech and language technology (publishedVersion)
- Digital Access to Libraries (Université catholique de Louvain (UCL), l'Université de Namur (UNamur) and the Université Saint-Louis (USL-B)) (submittedVersion)
- University of Southern Denmark Research Portal (University of Southern Denmark) (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
- Social Sciences › Arts and Humanities › Language and Linguistics › Language, Discourse, Communication Strategies
- Keywords
- multimodal dialogue systems, dialogue act recognition, limited training data, dialogue manager
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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