The DOI matches its Crossref record.
The Emotional Labour of Nursing
Abstract
This stimulating and original study is written for nurses, midwives, health visitors and others, such as teachers, social workers and managers engaged in 'caring'. It will interest a variety of studen
Overview
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Citations
Cited by
The Dimensions, Antecedents, and Consequences of Emotional Labor
Morris, J. A., & Feldman, D. C. (1996) · The Academy of Management Review · doi:10.2307/259161 · Cited by 2,545
Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
Bolton, S. C., & Boyd, C. (2003) · Work, Employment and Society · doi:10.1177/0950017003017002004 · Cited by 558
Researching sensitive topics: qualitative research as emotion work
Dickson-Swift, V., James, E. L., Kippen, S., & Liamputtong, P. (2009) · Qualitative Research · doi:10.1177/1468794108098031 · Cited by 554
Care = organisation + physical labour + emotional labour
James, N. (1992) · Sociology of Health & Illness · doi:10.1111/1467-9566.ep10493127 · Cited by 511
Emotional intelligence in nursing work
McQueen, A. C. H. (2004) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2004.03069.x · Cited by 501
Metadata
- Authors
- Smith, P.
- Publisher
- Macmillan Education UK
- Published
- 1992
- OpenAlex
- W2486450701
- Cited by
- 567
- References
- 0
- FWCI
- 22.08
- Type
- book
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The Emotional Labour of Nursing. https://app.cochat.ai/papers/10.1007/978-1-349-12514-2
- The paper
- Smith, P. (1992). The Emotional Labour of Nursing. https://doi.org/10.1007/978-1-349-12514-2
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
