The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.
Care = organisation + physical labour + emotional labour
Abstract
The formula‘care = organisation + physical labour + emotional labour' identifies component parts of ‘carework’ as they were observed at a hospice. A comparison between women's domestic carework and that of the hospice nurses is made firstly to clarify the component elements of care and secondly to show how the interrelation and balance of the components differs in the two settings. It is argued that family care has been a model for hospice care but that division of labour in hospices, which replicates hospital labour‐divisions, results in an inflexibility in hospice care which is incompatible with the ‘family’ model. In the final section it is suggested that emotional labour is likely to be increasingly recognised as part of health care but that the concept of ‘total care’ needs to be questioned.
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Cites
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Neu, J., Shweder, R. A., & LeVine, R. A. (1986) · Contemporary Sociology · doi:10.2307/2070928 · Cited by 1,621
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Scruton, D. L., & Harre, R. (1987) · Man · doi:10.2307/2803399 · Cited by 974
Emotional Labour: Skill and Work in the Social Regulation of Feelings
Abstract, N. J. (1989) · The Sociological Review · doi:10.1111/j.1467-954x.1989.tb00019.x · Cited by 752
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Porter, M., Finch, J., & Groves, D. (1986) · Labour / Le Travail · doi:10.2307/25142645 · Cited by 681
The Emotional Labour of Nursing
Smith, P. (1992) · doi:10.1007/978-1-349-12514-2 · Cited by 567
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Behind the Screens: Nursing, Somology, and the Problem of the Body
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Cited by
The Dimensions, Antecedents, and Consequences of Emotional Labor
Morris, J. A., & Feldman, D. C. (1996) · The Academy of Management Review · doi:10.2307/259161 · Cited by 2,545
Development of a framework for person‐centred nursing
McCormack, B., & McCance, T. V. (2006) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2006.04042.x · Cited by 1,121
Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
Bolton, S. C., & Boyd, C. (2003) · Work, Employment and Society · doi:10.1177/0950017003017002004 · Cited by 558
Researching sensitive topics: qualitative research as emotion work
Dickson-Swift, V., James, E. L., Kippen, S., & Liamputtong, P. (2009) · Qualitative Research · doi:10.1177/1468794108098031 · Cited by 554
Emotional intelligence in nursing work
McQueen, A. C. H. (2004) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2004.03069.x · Cited by 501
Metadata
- Authors
- James, N.
- Venue
- Sociology of Health & Illness
- Publisher
- Wiley
- Published
- 1992-12
- Volume
- 14
- Issue
- 4
- Pages
- 488-509
- ISSN
- 0141-9889 (ISSN-L)
- 1467-9566
- OpenAlex
- W2046365139
- Cited by
- 511
- References
- 38
- FWCI
- 17.98
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
