Artificial Intelligence Tool Penetration in Business: Adoption, Challenges and Fears

The future of employment: How susceptible are jobs to computerisation?

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Business intelligence and analytics: from big data to big impact

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The second machine age: work, progress, and prosperity in a time of brilliant technologies

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Beyond the hype: Big data concepts, methods, and analytics

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Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making

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Qualitative Content Analysis: Theoretical Background and Procedures

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Explaining Job Polarization: Routine-Biased Technological Change and Offshoring

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The forthcoming artificial intelligence (AI) revolution: Its impact on society and firms

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Application of data mining techniques in customer relationship management: A literature review and classification

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An Introduction to Predictive Maintenance

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Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions

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What can machine learning do? Workforce implications

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Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance?Preprint

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“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers

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Data quality management, data usage experience and acquisition intention of big data analytics

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Premature Deindustrialization

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A New Chatbot for Customer Service on Social Media

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Rise of the robots: technology and the threat of a jobless future

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A review of machine learning approaches to Spam filtering

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On the relative importance of customer satisfaction and trust as determinants of customer retention and positive word of mouth

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Social commerce research: An integrated view

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Intelligent Predictive Decision Support System for Condition-Based Maintenance

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Neural networks in business: a survey of applications (1992–1998)

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Knowledge warehouse: an architectural integration of knowledge management, decision support, artificial intelligence and data warehousing

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Global Catastrophic Risks

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The Impacts of Robotics, Artificial Intelligence On Business and Economics

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information technology for management

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Pressure and Performance in Accounting Decision Settings: Paradoxical Effects of Incentives, Feedback, and Justification

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Innovation, sustainable HRM and customer satisfaction

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Business intelligence in banking: A literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation

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Demystifying big data analytics for business intelligence through the Lens of marketing mix

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Technology usage, expected job sustainability, and perceived job insecurity

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Liability for damages caused by artificial intelligence

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Data mining for customer service support

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Managing customer dissatisfaction through effective complaints management systems

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Artificial Intelligence

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Challenges of the Fourth Industrial Revolution

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The state of electronic customer relationship management in retailing

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AI TOOLS IN DECISION MAKING SUPPORT SYSTEMS: A REVIEW

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MARKET SEGMENTATION

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Machine learning, natural language programming, and electronic health records: The next step in the artificial intelligence journey?

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An Efficient CRM-Data Mining Framework for the Prediction of Customer Behaviour

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A review about Smart Objects, Sensors, and Actuators

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Acceptance of innovations: The customer is the key!

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Technical Change, Inequality, and the Labor Market

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Expert system applications in business: A review and analysis of the literature (1977–1993)

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Direct marketing decision support through predictive customer response modeling

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Real-time big data analytics for hard disk drive predictive maintenance

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Artificial Intelligence Applied to Project Success: A Literature Review

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An expert system development tool for non AI experts

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Detecting sarcasm in customer tweets: an NLP based approach

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Artificial Intelligence and Exponential Technologies: Business Models Evolution and New Investment Opportunities

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A longitudinal study of applicable decision aids for detailed tasks in a financial audit

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Chatbots in der Kundenkommunikation

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An Analysis of Potential Legal Liability Incurred Through Audit Expert Systems

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Expert systems: A survey of their use in UK business

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Artificial Intelligence and Knowledge Management

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Expert systems for small businesses

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An Intelligent Agent That Autonomously Learns How to Translate

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How does an intelligent agent infer and translate?

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Responsible Artificial Intelligence Governance: A Review and Research Framework

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The acceptance of chatbots in an enterprise context – A survey study

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The critical determinants impacting artificial intelligence adoption at the organizational level

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Automation fears: Drivers and solutions

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Thinking Skills Don’t Protect Service Workers from Replacement by Artificial Intelligence

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Data security and privacy concerns of AI-driven marketing in the context of economics and business field: an exploration into possible solutions

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Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers

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Artificial intelligence and employee outcomes: Investigating the role of job insecurity and technostress in the hospitality industry

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Enabling organizational use of artificial intelligence: an employee perspective

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The giant leap for smart cities: scaling up smart city artificial intelligence of things (AIoT) initiatives

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“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?

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An Analytical Review on the Impact of Artificial Intelligence on the Business Industry: Applications, Trends, and Challenges

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Blaming automated vehicles in difficult situations

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Shaping Tomorrow: Anticipating Skills Requirements Based on the Integration of Artificial Intelligence in Business Organizations—A Foresight Analysis Using the Scenario Method

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Application of UTAUT2 on Adopting Artificial Intelligence Powered Lead Management System (AI-LMS) in passenger car sales

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Operationalizing machine learning models: a systematic literature review

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Collision Avoidance on Unmanned Aerial Vehicles Using Neural Network Pipelines and Flow Clustering Techniques

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Unveiling barriers and drivers of AI adoption for digital marketing in Malaysian SMEs

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Causal Framework of Artificial Autonomous Agent Responsibility

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Supporting SME companies in mapping out AI potential: a Finnish AI development case

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Resilient by Design: Exploring the Social Abilities and Actor‐Network Roles of Artificial Intelligence in Supply Chain Management

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Business Intelligence through Artificial Intelligence: A ReviewPreprint

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AI Literacy

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KEY COMPETENCES FOR THE ADOPTION OF AI-BASED INNOVATIONS IN ORGANISATIONS

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Investigating Barriers and Challenges to Artificial Intelligence (AI) Implementation in Logistic Operations: A Systematic Review of Literature

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Employee’s Attitude Towards Artificial Intelligence in the Indian Banking Sector

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INFLUENCE OF ARTIFICIAL INTELLIGENCE ON BUSINESS DECISION-MAKING

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Exploring Persuasive Engagement to Reduce Over-Reliance on AI-Assistance in a Customer Classification Case

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Chatbot research in the fields of business and information systems: a systematic review and bibliometric analysis

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UX Challenges in Implementing an Interactive B2B Customer Segmentation Tool

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Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process

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Mind over machine: A bibliometric journey into investor perceptions of AI in stock markets

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Investigating the Potential of AutoML as an Instrument for Fostering AI Adoption in SMEs

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Reconfiguring the Customer Service Domain: Perspectives of Managers, Conversational Designers, and Human Agents on Human–Chatbot Collaboration

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Implementing Automation and AI in Small Businesses

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Reducing Carbon Emissions at Scale: Interpretable and Efficient to Implement Reinforcement Learning via Policy Extraction

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Automation fears: drivers and solutionsPreprint

Ivanov, S. H., Kuyumdzhiev, M., & Webster, C. (2020) · doi:10.31235/osf.io/jze3u · Cited by 4 · see citing works

Digitalized and decarbonized: Navigating AI-enabled supply chains into the future with industry 5.0

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Core problems in information systems implementation: An analytical review and implications for AI systems

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Privacy concerns toward AI-based intelligent voice assistants in the workplace

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Analyzing the Effects of a Human-in-the-Loop Candidate Recommendation Algorithm at Jobindex

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Machine Learning Operations: A Mapping Study

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Small Businesses Development in Ukraine’s Territorial Communities in the Post-War Period

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Women’s Small Businesses Development in the Post-War Period in Ukraine: Non-Conventional Industry Sectors

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Desenvolvimento de um chatbot baseado em grafo de conhecimento aplicado ao gerenciamento de chamados de TI

Marchese, L. O. (2023) · doi:10.47749/t/unicamp.2023.1374889

AI Technology Utilization Mapping for Small Medium Enterprises: An E-commerce Perspective

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AI Adoption in Retail Banking: Employees Talent Innovation View.Preprint

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Towards Enabling Privacy-First AI Solutions for SMES Using Open-Source LLMS

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Methoden-Toolkit für den KI-Change-Prozess aus dem Forschungsprojekt KI_eeper

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Challenges of Implementing Digital Procurement Systems in Public Sector Construction Projects: Insights from Gauteng Province, South Africa

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