New Designs or New Practices? Multiple Perspectives on the ICT and Accessibility Conundrum
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When accessibility is considered an afterthought, it increases the financial costs and the time it takes for people with disabilities to get the support they need.
“When accessibility is considered an afterthought, it increases the financial costs and the time it takes for people with disabilities to get the support they need (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
This results in higher costs and delays in the inclusion of people with disabilities.
“This results in higher costs and delays in the inclusion of people with disabilities (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
Accessibility is often an afterthought in the design and development of mainstream devices, unlike specialized technologies.
“However, unlike specialized technologies, accessibility is often an afterthought in the design and development of mainstream devices (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
Inaccessible tools may also be incompatible with specialized assistive technologies.
“Moreover, inaccessible tools may also be incompatible with specialized assistive technologies (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
Financial obstacles and a lack of or inadequate training opportunities can impede the uptake of assistive technologies.
“Financial obstacles and a lack of or inadequate training opportunities can impede the uptake of assistive technologies (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
When students with disabilities cannot use mainstream technologies in class, they are denied the opportunity to receive the same learning experience as their peers.
“When students with disabilities cannot use mainstream technologies in class, they are denied the opportunity to receive the same learning experience as their peers (Heiman et al., 2020).”
From Exploring the role of generative AI in higher education: Semi-structured interviews with students with disabilities (2025) · cites this paper as Heiman et al., 2020
Cites
In the shadow of misperception: assistive technology use and social interactions
Shinohara, K., & Wobbrock, J. O. (2011) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/1978942.1979044 · Cited by 495 · see citing works
Technology for people, not disabilities: Ensuring access and inclusion
Foley, A., & Ferri, B. A. (2012) · Journal of Research in Special Educational Needs · doi:10.1111/j.1471-3802.2011.01230.x · Cited by 247 · see citing works
Students with Learning Disabilities in Higher Education
Heiman, T., & Precel, K. (2003) · Journal of Learning Disabilities · doi:10.1177/002221940303600304 · Cited by 213 · see citing works
Self-citationE-Learning and Disability in Higher Education: Accessibility Research and Practice
Seale, J. (2006) · Cited by 204 · see citing works
The Struggle for Web eQuality by Persons with Cognitive Disabilities
Blanck, P. (2014) · Behavioral Sciences & the Law · doi:10.1002/bsl.2101 · Cited by 96 · see citing works
Ubiquitous Accessibility, Common Technology Core, and Micro Assistive Technology
Vanderheiden, G. C. (2008) · ACM Transactions on Accessible Computing · doi:10.1145/1408760.1408764 · Cited by 92 · see citing works
Maor, D., Currie, J., & Drewry, R. (2011) · European Journal of Special Needs Education · doi:10.1080/08856257.2011.593821 · Cited by 89 · see citing works
Inclusive design or assistive technology
Newell, A. F. (2003) · Springer eBooks · doi:10.1007/978-1-4471-0001-0_11 · Cited by 67 · see citing works
Stumbo, N. J., Martin, J. K., & Hedrick, B. N. (2009) · Journal of Vocational Rehabilitation · doi:10.3233/jvr-2009-0456 · Cited by 67 · see citing works
A challenge to web accessibility metrics and guidelines: putting people and processes first
Cooper, M., Sloan, D., Kelly, B., & Lewthwaite, S. (2012) · Proceedings of the International Cross-Disciplinary Conference on Web Accessibility · doi:10.1145/2207016.2207028 · Cited by 56 · see citing works
Investigating the accessibility and usability of job application web sites for blind users
Lazar, J. K., Olalere, A., & Wentz, B. (2012) · Cited by 51 · see citing works
Web Standards to Enable an Accessible and Inclusive Internet of Things (IoT)
Abou-Zahra, S., Brewer, J., & Cooper, M. (2017) · International Web for All Conference (W4A) · doi:10.1145/3058555.3058568 · Cited by 40 · see citing works
Heiman, T., Fichten, C. S., Olenik‐Shemesh, D., Keshet, N. S., & Jorgensen, M. (2017) · Education and Information Technologies · doi:10.1007/s10639-017-9623-0 · Cited by 38 · see citing works
Self-citationSchreuer, N., Keter, A., & Sachs, D. (2014) · Behavioral Sciences & the Law · doi:10.1002/bsl.2104 · Cited by 24 · see citing works
Understanding Accessibility as a Process through the Analysis of Feedback from Disabled Students
Coughlan, T., Ullmann, T., & Lister, K. (2017) · International Web for All Conference (W4A) · doi:10.1145/3058555.3058561 · Cited by 18 · see citing works
Self-citationCoughlan, T., Pitt, R., & McAndrew, P. (2013) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/2470654.2466127 · Cited by 18 · see citing works
Self-citationThe accessibility of administrative processes
Coughlan, T., & Lister, K. (2018) · International Web for All Conference (W4A) · doi:10.1145/3192714.3192820 · Cited by 17 · see citing works
Self-citationHow OpenLearn supports a business model for OER
Law, P., & Perryman, L. (2017) · Distance Education · doi:10.1080/01587919.2017.1299558 · Cited by 16 · see citing works
Lazar, J. K., Jaeger, P. T., Olalere, A., Algarne, M., Augustine, Z., Brown, C., D'Erasmo, F., Dotson, B., Endiape, G., Govender, L., et al. (2012) · Annual International Conference on Digital Government Research · doi:10.1145/2307729.2307768 · Cited by 10 · see citing works
Flagged first, then by citations
1 of the 20 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Seale, J., Colwell, C., Coughlan, T., Heiman, T., Kaspi-Tsahor, D., & Olenik‐Shemesh, D. (2020) · Education and Information Technologies · doi:10.1007/s10639-020-10329-7 · Cited by 85 · see citing works
Self-citationCould the Use of AI in Higher Education Hinder Students With Disabilities? A Scoping Review
Pierrès, O., Christen, M., Schmitt, F., & Darvishy, A. (2024) · IEEE Access · doi:10.1109/access.2024.3365368 · Cited by 72 · see citing works
Pierrès, O., Darvishy, A., & Christen, M. (2025) · Education and Information Technologies · doi:10.1007/s10639-024-13134-8 · Cited by 48 · see citing works
“Financial obstacles and a lack of or inadequate training opportunities can impede the uptake of assistive technologies (Heiman et al., 2020).”
InfluentialE-Learning Design for Older Adults in the United States
Sharpe, S. L., & Elwood, S. A. (2024) · Social Sciences · doi:10.3390/socsci13100522 · Cited by 16 · see citing works
Accessible Learning Management Systems in Higher Education
Wilkens, L., Bühler, C., & Bosse, I. K. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-49108-6_23 · Cited by 12 · see citing works
Internet of Educational Things (IoET): Enhancing Learning Experiences for People with Disabilities
Ahmed, A., Kaiser, M. S., Rahman, M. S., Mamun, S. A., Rahman, M. M., & Mahmud, M. (2024) · Lecture notes in networks and systems · doi:10.1007/978-981-97-3937-0_50 · Cited by 6 · see citing works
Accessibility Features for Augmented Reality Indoor Navigation Systems
Samson, F., Dida, M. A., Leo, J., Shidende, D., Naman, G., & Moebs, S. (2024) · Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering · doi:10.1007/978-3-031-63999-9_3
- Authors
- Heiman, T., Coughlan, T., Rangin, H., & Deimann, M.
- Affiliations
- Open University of Israel (IL)
- The Open University (GB)
- University of Washington (US)
- FernUniversität in Hagen (DE)
- Corresponding author
- Heiman, Tali
- Venue
- Improving Accessible Digital Practices in Higher Education
- Publisher
- Springer International Publishing
- Published
- 2020
- Pages
- 99-115
- OpenAlex
- W2999881806
- Cited by
- 7
- References
- 20
- Citations by year
- 2024: 5 · 2020: 2
- FWCI
- 3.69
- Type
- book chapter
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Springer eBooks (publishedVersion)
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Social Sciences › Safety Research › Disability Education and Employment
- Keywords
- information and communication technologies, accessibility, students with disabilities, higher education, assistive technology, inclusive design, design practice, disability studies
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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