The DOI matches its Crossref record; 11 of the 12 references it cites were found in a registry or an index.
Risks and Risk-Mitigation Strategies of Gig Economy Workers in the Global South: The Case of Ride-Hailing in Cape Town
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Drivers were concerned about deactivation without notice, when they would suddenly lose the work opportunity and income without warning.
“drivers were concerned about deactivation without notice, when they would suddenly lose the work opportunity and income without warning (Mpofu et al., 2020).”
From Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper (2024) · cites this paper as Mpofu et al., 2020
Citations
Cites
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Self-citationONLINE STOKVELS: THE USE OF SOCIAL MEDIA BY THE MARGINALIZED
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Self-citation
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1 of the 12 references couldn’t be matched to a known paper.
Research works printed but not linked: 3
- Fairwork: Fairwork: Labour Standards in the Platform Economy. University of Oxford, Oxford (2019)
- Heeks, R., Eskelund, K., Gomez-Morantes, J.E., Malik, F., Nicholson, B.: Digital platforms and institutional voids in developing countries: labour markets and gig economy platforms. Paper presented at IFIP WG9.4 European Conference on the Social Implications of Computers in Developing Countries, University of Salford, 10–11 June 2020
- RSA: Basic Conditions of Employment Act 1997. Republic of South Africa, Cape Town (1997)
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Dedema, M., & Rosenbaum, H. (2024) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.24868 · Cited by 49
“Similarly, drivers were concerned about deactivation without notice, when they would suddenly lose the work opportunity and income without warning (Mpofu et al., 2020).”
BackgroundFan, B., Lv, L., & Han, G. (2022) · Computers & Industrial Engineering · doi:10.1016/j.cie.2022.108188 · Cited by 34
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Surviving the Gig Economy in the Global South: How Cape Town Domestic Workers Cope
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SAFETY AND SECURITY OF WOMEN ON TRANSPORT: A CASE OF RIDE-HAILING SERVICES IN GAUTENG, SOUTH AFRICA
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Self-citationDriven to the brink: Understanding digital labour platform precarity among UberGo e-hailing drivers
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Embracing a Sustainable IT-Enabled Gig Economy Through Skills Development in Southern Africa
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Taxicab Entrepreneurs’ Attitude to Continue Using e-Hailing Platforms in South Africa
Chipangura, B. (2025) · Journal of Information Systems and Informatics · doi:10.51519/journalisi.v7i2.1102
Drivers’ safety and security in the gig economy: A content analysis of media reports in Ghana
Nkansah, E. A., Nsaful, E. Y., & Asumeng, M. A. (2026) · Next research. · doi:10.1016/j.nexres.2026.101431
Metadata
- Authors
- Mpofu, T., Tsibolane, P., Heeks, R., & Van Belle, J.-P.
- Affiliations
- University of Cape Town (ZA)
- University of Manchester (GB)
- Corresponding author
- Tsibolane, Pitso
- Venue
- IFIP Advances in Information and Communication Technology
- Publisher
- Springer International Publishing
- Published
- 2020
- Volume
- AICT-587
- Pages
- 26-38
- ISSN
- 1868-422X (ISSN-L)
- 1868-4238
- OpenAlex
- W3117988531
- Cited by
- 22
- References
- 12
- Citations by year
- 2026: 4 · 2025: 6 · 2024: 2 · 2023: 4 · 2022: 3 · 2021: 1 · 2020: 2
- FWCI
- 5.19
- Type
- conference paper
- Language
- en
- Open access
- green
- inria.hal.science
- Licence
- Locations
- IFIP advances in information and communication technology (publishedVersion)
- Research Explorer (The University of Manchester) (publishedVersion)
- HAL (submittedVersion, cc-by)
- Topics
- Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
- Social Sciences › Business, Management and Accounting › Industrial relations › Legal and Labor Studies
- Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
- Keywords
- gig economy, ride-hailing drivers, risk mitigation strategies, personal safety, income insecurity, Uber, bolts, digital platforms, developing countries, Cape Town
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