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Cited by 52Persona Design and ApplicationsInnovative Human-Technology InteractionDesign Education and Practice

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Using Empathy Mapping in Design Thinking Process for Personas Discovering

Siricharoen, Waralak Vongdoiwang·2021·Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
DOI 10.1007/978-3-030-67101-3_15
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Research works printed but not linked: 4

  1. Dahiya, A., Kumar, J.: How empathizing with persona helps in design thinking: an experimental study with novice designers. In: Conference: IADIS International Conference Interfaces and Human Computer Interaction (2018)
  2. Culén, A.L., Følstad, A.: Innovation in HCI: what can we learn from design thinking? In: NordiCHI 2014, Helsinki, Finland, 26–30 October 2014. ACM 978-1-4503-2542-4/14/10 (2019). http://dx.doi.org/10.1145/2639189.2654845. Accessed 20 May 2020 · DOI
  3. Jansen, B.J., Salminen, J. O., Jung, S.: Data-driven personas for enhanced user understanding: combining empathy with rationality for better insights to analytics. Data Inf. Manag. 4(1) (2020). https://doi.org/10.2478/dim-2020-0005. Accessed 20 July 2020 · DOI · Paper page
  4. Knox, N.: Persona Empathy Mapping (2020). https://www.cooper.com/journal/2014/05/persona-empathy-mapping/. Accessed 20 July 2020

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Metadata

Authors
Siricharoen, W. V.
Affiliations
Silpakorn University (TH)
Corresponding author
Siricharoen, Waralak Vongdoiwang
ORCID
Siricharoen, Waralak Vongdoiwang
Venue
Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
Publisher
Springer International Publishing
Published
2021
Pages
182-191
ISSN
  • 1867-8211 (ISSN-L)
  • 1867-822X
DOI
10.1007/978-3-030-67101-3_15
OpenAlex
W3120012481
Cited by
52
References
0
Citations by year
2026: 5 · 2025: 13 · 2024: 17 · 2023: 11 · 2022: 5 · 2021: 1
FWCI
6.23
Type
conference paper
Language
en
Open access
closed
Licence
Locations
Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Persona Design and Applications
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
Keywords
empathy map, design thinking, personas, user-centered design, user experience, empathizing, human-computer interaction design, marketing analysis

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CoChat. (2026). Citation check: Using Empathy Mapping in Design Thinking Process for Personas Discovering. https://app.cochat.ai/papers/10.1007/978-3-030-67101-3_15
The paper
Siricharoen, W. V. (2021). Using Empathy Mapping in Design Thinking Process for Personas Discovering. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering. https://doi.org/10.1007/978-3-030-67101-3_15