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Cited by 4Digital Innovation in IndustriesInformation Technology Governance and StrategyDigital Transformation in Industry

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Digital Business Transformation for SMEs: Maturity Model for Systematic Roadmap

Jeanneret Medina, Maximiliano, De Santo, Alessio, Oswald, Philippe, Sokhn, Maria·2024·Lecture Notes in Networks and Systems
DOI 10.1007/978-3-031-45648-0_23
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Crossref · 10.1007/978-3-031-45648-0_23

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  • The Medina et al. (2024) DMM enables assessment of digital maturity of an SME across nine distinct dimensions, encompassing 27 maturity criteria.

    “The DMM, which has been meticulously designed for this purpose, enables the assessment of the digital maturity of an SME across nine distinct dimensions, encompassing a total of 27 maturity criteria.”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Medina et al. (2024)

  • Medina et al. (2024) received an actionability score of 66% in the MCDA.

    “2024) academic depth but lighter implementation guidance limited it to 66 %.”

    From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Medina et al. (2024)

    The Development Process (p. 6) describes an action plan, and the Discussion (p. 10) says more specific recommendations are needed. Neither passage reports an MCDA actionability score; searches for “MCDA,” “actionability,” and “66%” found no such score in our copy. (LLM, conf=0.76)

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Citations

Cites

Flagged first, then by citations

Research works printed but not linked: 22

  1. Reis, J., Amorim, M., Melão, N., Matos, P.: Digital transformation: a literature review and guidelines for future research. In: Rocha, Á., Adeli, H., Reis, L.P., Costanzo, S. (eds.) WorldCIST’18 2018. AISC, vol. 745, pp. 411–421. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-77703-0_41 · DOI
  2. Peter, M.K., Kraft, C., Lindeque, J.: Strategic action fields of digital transformation: an exploration of the strategic action fields of Swiss SMEs and large enterprises. J. Strategy Manage. 13(1), 160–180 (2019) · DOI
  3. Berghaus, S., Back, A.: Stages in digital business transformation: results of an empirical maturity study. In: Proceedings of the 10th Mediterranean Conference on Information Systems (MCIS) 2016 (2016)
  4. Thordsen, T., Murawski, M., Bick, M.: How to measure digitalization? a critical evaluation of digital maturity models. In: Hattingh, M., Matthee, M., Smuts, H., Pappas, I., Dwivedi, Y.K., Mäntymäki, M. (eds.) I3E 2020. LNCS, vol. 12066, pp. 358–369. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-44999-5_30 · DOI
  5. Williams, C., Schallmo, D., Lang, K., Boardman, L.: Digital maturity models for small and medium-sized enterprises: a systematic literature review. In: International Society for Professional Innovation Management (ISPIM) Conference Proceedings, pp. 1–15 (2019)
  6. Gregor, S., Hevner, A.R.: Positioning and presenting design science research for maximum impact. MIS Q. 37(2), 337–355 (2013) · DOI
  7. Legner, C., et al.: Digitalization: opportunity and challenge for the business and information systems engineering community. Bus. Inf. Syst. Eng. 59(4), 301–308 (2017) · DOI
  8. Verhoef, P.C., et al.: Digital transformation: a multidisciplinary reflection and research agenda. J. Bus. Res. 122, 889–901 (2021) · DOI · Paper page
  9. North, K., Aramburu, N., Lorenzo, O.J.: Promoting digitally enabled growth in SMEs: a framework proposal. J. Enterprise Inform. Manage. 33(1), 238–262 (2019) · DOI
  10. Vial, G.: Understanding digital transformation: a review and a research agenda. J. Strat. Inf. Syst. 28(2), 118–144 (2019) · DOI · Paper page
  11. Piccinini, E., Gregory, R.W., Kolbe, L.M.: Changes in the producer-consumer relationship-towards digital transformation. In: Wirtschaftsinformatik Proceedings 2015 (2015)
  12. Matt, C., Hess, T., Benlian, A.: Digital transformation strategies. Business Inform. Syst. Eng. 57(5), 339–343 (2015) · DOI
  13. Pöppelbuß, J., Röglinger, M.: What makes a useful maturity model? a framework of general design principles for maturity models and its demonstration in business process management. In: Proceedings of the 19th European Conference on Information Systems (ECIS) 2011 (2011)
  14. Becker, J., Knackstedt, R., Pöppelbuß, J.: Developing maturity models for it management. Business Inform. Syst. Eng. 1(3), 213–222 (2009) · DOI · Paper page
  15. Maier, A.M., Moultrie, J., Clarkson, P.J.: Assessing organizational capabilities: reviewing and guiding the development of maturity grids. IEEE Trans. Eng. Manage. 59(1), 138–159 (2012) · DOI
  16. Canetta, L., Barni, A., Montini, E.: Development of a digitalization maturity model for the manufacturing sector. In: 2018 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) · DOI
  17. Hevner, A.R.: A three cycle view of design science research a three cycle view of design science research. Scand. J. Inf. Syst. 19(2), 87–92 (2007)
  18. Berghaus, S., Back, A.: Gestaltungsbereiche der digitalen transformation von unternehmen: entwicklung eines reifegradmodells. Die Unternehmung 70(2), 98–123 (2016) · DOI
  19. Hammer, M.: The process audit. Harv. Bus. Rev. 85(4), 1–14 (2007)
  20. Saghiri, S., Wilding, R., Mena, C., Bourlakis, M.: Toward a three-dimensional framework for omni-channel. J. Business Res. 77, 53–67 (2017) · DOI
  21. Yrjölä, M., Saarijärvi, H., Nummela, H.: The value propositions of multi-, cross-, and omni-channel retailing. Int. J. Retail Distrib. Manage. 46(11–12), 1133–1152 (2018) · DOI
  22. Remane, G., Hanelt, A., Wiesboeck, F., Kolbe, L.M.: Digital maturity in traditional industries - an exploratory analysis. In: Proceedings of the 25th European Conference on Information Systems (ECIS) (2017)

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Metadata

Authors
Jeanneret Medina, M., De Santo, A., Oswald, P., & Sokhn, M.
Affiliations
HES-SO University of Applied Sciences and Arts Western Switzerland (CH)
Corresponding author
Sokhn, Maria
ORCID
Venue
Lecture Notes in Networks and Systems
Publisher
Springer Nature Switzerland
Published
2024
Pages
229-240
ISSN
  • 2367-3370 (ISSN-L)
  • 2367-3389
DOI
10.1007/978-3-031-45648-0_23
OpenAlex
W4391789111
Cited by
4
References
2
Citations by year
2026: 1 · 2025: 3
FWCI
5.62
Type
conference paper
Language
en
Open access
closed
Licence
Locations
  • Lecture notes in networks and systems (publishedVersion)
  • ArODES (HES-SO (https://www.hes-so.ch/)) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
  • Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
Keywords
digital maturity model, digital business transformation, small and medium-sized enterprises, digital transformation roadmap, maturity assessment, web-based tool, SME managers, digitalization, recommendation services

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