The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Consumer Evaluation of Hotel Service Robots
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Russell, J. A. (1980) · Journal of Personality and Social Psychology · doi:10.1037/h0077714 · Cited by 16,334
Bartneck, C., Kulić, D., Croft, E., & Zoghbi, S. (2009) · International Journal of Social Robotics · doi:10.1007/s12369-008-0001-3 · Cited by 3,193
Is That Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products
Aggarwal, P., & McGill, A. L. (2007) · Journal of Consumer Research · doi:10.1086/518544 · Cited by 1,078
Salem, M., Lakatos, G., Amirabdollahian, F., & Dautenhahn, K. (2015) · Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction · doi:10.1145/2696454.2696497 · Cited by 494
Cited by
Adoption of AI-based chatbots for hospitality and tourism
Pillai, R., & Sivathanu, B. (2020) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-04-2020-0259 · Cited by 986
Hotel managers’ perceptions towards the use of robots: A mixed-methods approach
Ivanov, S., Seyitoğlu, F., & Markova, M. (2020) · Information Technology & Tourism · doi:10.1007/s40558-020-00187-x · Cited by 243
All hype or the real deal? Investigating user engagement with virtual influencers in tourism
Xie-Carson, L., Magor, T., Benckendorff, P., & Hughes, K. (2023) · Tourism Management · doi:10.1016/j.tourman.2023.104779 · Cited by 195
Metadata
- Authors
- Tussyadiah, I. P., & Park, S.
- Venue
- Information and Communication Technologies in Tourism 2018
- Publisher
- Springer International Publishing
- Published
- 2017-12-23
- Pages
- 308-320
- OpenAlex
- W2779762830
- Cited by
- 305
- References
- 4
- FWCI
- 34.46
- Type
- book chapter
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Consumer Evaluation of Hotel Service Robots. https://app.cochat.ai/papers/10.1007/978-3-319-72923-7_24
- The paper
- Tussyadiah, I. P., & Park, S. (2018). Consumer Evaluation of Hotel Service Robots. Information and Communication Technologies in Tourism 2018. https://doi.org/10.1007/978-3-319-72923-7_24
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
