Smart cities in the new service economy: building platforms for smart services
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Producer-client relationships have to be redefined and new approaches to cooperation in production, delivery and consumption of services have to be developed.
“This means producer-client relationships have to be redefined and new approaches to cooperation in production, delivery and consumption of services have to be developed (Anttiroiko et al. 2014).”
From Smart tourism: foundations and developments (2015) · cites this paper as Anttiroiko et al. 2014
Creative mutuality and cooperation in smart service systems are more difficult to manage than traditional competitive rivalry.
“Similarly, Anttiroiko et al (2014) describe the necessary creative mutuality and cooperation in these systems as more difficult to manage than traditional competitive rivalry.”
From Smart tourism: foundations and developments (2015) · cites this paper as Anttiroiko et al (2014)
Value co-creation takes place inside wider service ecosystems.
“According to service science and SDL, value co-creation takes place inside wider service ecosystems (Anttiroiko et al. 2014).”
From Smart tourism: foundations and developments (2015) · cites this paper as Anttiroiko et al. 2014
While new governance models for public services in smart cities have been presented in the literature, theoretical development of business models suitable for smart tourism is lacking.
“Indeed, while new governance models for public services in smart cities have been presented in the literature (Anttiroiko et al. 2014), theoretical development of business models suitable for smart tourism is lacking.”
From Smart tourism: foundations and developments (2015) · cites this paper as Anttiroiko et al. 2014
Cited by
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Smart tourism: foundations and developments
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015) · Electronic Markets · doi:10.1007/s12525-015-0196-8 · Cited by 2,589 · see citing works
“Similarly, Anttiroiko et al (2014) describe the necessary creative mutuality and cooperation in these systems as more difficult to manage than traditional competitive rivalry.”
BackgroundInfluentialInformation centric services in Smart Cities
Piro, G., Cianci, I., Grieco, L. A., Boggia, G., & Camarda, P. (2014) · Journal of Systems and Software · doi:10.1016/j.jss.2013.10.029 · Cited by 349 · see citing works
ICT and sustainability in smart cities management
Bifulco, F., Tregua, M., Amitrano, C. C., & D'Auria, A. (2016) · International Journal of Public Sector Management · doi:10.1108/ijpsm-07-2015-0132 · Cited by 322 · see citing works
Smart city trends: A focus on 5 countries and 15 companies
Kim, J. (2022) · Cities · doi:10.1016/j.cities.2021.103551 · Cited by 126 · see citing works
Rotta, M. J. R., Sell, D., dos Santos Pacheco, R. C., & Yigitcanlar, T. (2019) · Energies · doi:10.3390/en12142813 · Cited by 89 · see citing works
- Authors
- Anttiroiko, A.-V., Valkama, P., & Bailey, S. J.
- Affiliations
- University of Tampere (FI)
- Corresponding author
- Anttiroiko, Ari-Veikko
- Valkama, Pekka
- Bailey, Stephen J.
- Venue
- AI & SOCIETY
- Published
- 2013-06-22
- Volume
- 29
- Issue
- 3
- Pages
- 323-334
- ISSN
- 0951-5666 (ISSN-L)
- 1435-5655
- OpenAlex
- W2126622864
- Cited by
- 369
- References
- 0
- Citations by year
- 2026: 10 · 2025: 15 · 2024: 35 · 2023: 41 · 2022: 44 · 2021: 35 · 2020: 38 · 2019: 35 · 2018: 47 · 2017: 23 · 2016: 21 · 2015: 12 · 2014: 11 · 2013: 2
- FWCI
- 28.07
- Type
- journal article
- Language
- en
- Open access
- green
- papers.ssrn.com
- Licence
- www.springer.com/tdm (tdm)
- Locations
- AI & Society (publishedVersion)
- SSRN Electronic Journal (submittedVersion)
- ResearchOnline (submittedVersion)
- Topics
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Innovative Approaches in Technology and Social Development
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Keywords
- smart cities, service platform, municipal services, digital technologies, service innovation, municipal government, information society, sustainability, conceptual framework
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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