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Toward an Evidence‐Based System for Innovation Support for Implementing Innovations with Quality: Tools, Training, Technical Assistance, and Quality Assurance/Quality Improvement

Wandersman, Abraham, Chien, Victoria H., Katz, Jason·2012·American Journal of Community Psychology

DOI 10.1007/s10464-012-9509-7

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Abstract

An individual or organization that sets out to implement an innovation (e.g., a new technology, program, or policy) generally requires support. In the Interactive Systems Framework for Dissemination and Implementation, a Support System should work with Delivery Systems (national, state and/or local entities such as health and human service organizations, community‐based organizations, schools) to enhance their capacity for quality implementation of innovations. The literature on the Support ystem has been under‐researched and under‐developed. This article begins to conceptualize theory, research, and action for an evidence‐based system for innovation support (EBSIS). EBSIS describes key priorities for strengthening the science and practice of support. The major goal of EBSIS is to enhance the research and practice of support in order to build capacity in the Delivery System for implementing innovations with quality, and thereby, help the Delivery System achieve outcomes. EBSIS is guided by a logic model that includes four key support components: tools, training, technical assistance, and quality assurance/quality improvement . EBSIS uses the Getting To Outcomes approach to accountability to aid the identification and synthesis of concepts, tools, and evidence for support. We conclude with some discussion of the current status of EBSIS and possible next steps, including the development of collaborative researcher‐practitioner‐funder‐consumer partnerships to accelerate accumulation of knowledge on the Support System. Special Issue: Advances in Bridging Research and Practice Using the Interactive System Framework for Dissemination and Implementation; Guest Editors: Abraham Wandersman, Paul Flaspohler, Catherine A. Lesesne, Richard Puddy; Action Editor: Emilie Phillips Smith

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Garner, B. R., Tueller, S., Bradshaw, M., Speck, K. J., Satre, D. D., Rash, C. J., Donohoe, T., Mungo, J., Philbrick, S. M., Ruwala, R., et al. (2025) · Implementation Research and Practice · doi:10.1177/26334895251389475
Additional file 1 of How can we support best practice? A situational assessment of injury prevention practice in public health
Richmond, S. A., Carsley, S., Prowse, R. J. L., Manson, H. E., & Moloughney, B. (2020) · Figshare · doi:10.6084/m9.figshare.12082329
Additional file 2 of Implementation of elementary school physical education quantity and quality law through school district audit, feedback, and coaching
Thompson, H. R., Madsen, K. A., Zamek, M., McKenzie, T. L., & Dzewaltowski, D. A. (2023) · Figshare · doi:10.6084/m9.figshare.23606941
Additional file 1 of Implementation of elementary school physical education quantity and quality law through school district audit, feedback, and coaching
Thompson, H. R., Madsen, K. A., Zamek, M., McKenzie, T. L., & Dzewaltowski, D. A. (2023) · Figshare · doi:10.6084/m9.figshare.23606938
Additional file 8 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738325
Additional file 1 of Essential content for teaching implementation practice in healthcare: a mixed-methods study of teams offering capacity-building initiatives
Reszel, J., Daub, O., Leese, J., Augustsson, H., Bellows, D. M., Cassidy, C. E., Crowner, B. E., Dunn, S., Goodwin, L. B., Hoens, A. M., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26645662
Additional file 6 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738319
Additional file 4 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738313
Additional file 1 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738304
Additional file 1 of Implementation matters: assessing the effectiveness and sustainment of an obstetric triage program at a high-volume facility in Ghana
Ramaswamy, R., Bogdewic, S., Williams, C. R., Deganus, S. A., Bonzi, G. A., Boakye, J., Koranteng, E., Mensah, R. A., Amanor, A., Bryce, F., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26640403
Additional file 1 of Development of the Technical Assistance Engagement Scale: a modified Delphi study
Scott, V. C., Temple, J., & Jillani, Z. (2024) · Figshare · doi:10.6084/m9.figshare.26755168
Additional file 7 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738322
Additional file 3 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738310
Additional file 1 of Maintaining Implementation through Dynamic Adaptations (MIDAS): protocol for a cluster-randomized trial of implementation strategies to optimize and sustain use of evidence-based practices in Veteran Health Administration (VHA) patients
Damschroder, L. J., Sussman, J. B., Pfeiffer, P. N., Kurlander, J. E., Freitag, M. B., Robinson, C., Spoutz, P. M., Christopher, M. L. D., Battar, S., Dickerson, K., et al. (2022) · Figshare · doi:10.6084/m9.figshare.19767808
Additional file 2 of How can we support best practice? A situational assessment of injury prevention practice in public health
Richmond, S. A., Carsley, S., Prowse, R. J. L., Manson, H. E., & Moloughney, B. (2020) · Figshare · doi:10.6084/m9.figshare.12082332
Additional file 3 of Maintaining Implementation through Dynamic Adaptations (MIDAS): protocol for a cluster-randomized trial of implementation strategies to optimize and sustain use of evidence-based practices in Veteran Health Administration (VHA) patients
Damschroder, L. J., Sussman, J. B., Pfeiffer, P. N., Kurlander, J. E., Freitag, M. B., Robinson, C., Spoutz, P. M., Christopher, M. L. D., Battar, S., Dickerson, K., et al. (2022) · Figshare · doi:10.6084/m9.figshare.19767814
Additional file 1 of Quality improvement studies in nursing homes: a scoping review
Toles, M., Colon-Emeric, C. S., Moreton, E., Frey, L., & Leeman, J. (2021) · Figshare · doi:10.6084/m9.figshare.15161894
Additional file 2 of Essential content for teaching implementation practice in healthcare: a mixed-methods study of teams offering capacity-building initiatives
Reszel, J., Daub, O., Leese, J., Augustsson, H., Bellows, D. M., Cassidy, C. E., Crowner, B. E., Dunn, S., Goodwin, L. B., Hoens, A. M., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26645665
Additional file 5 of A systematic review of experimentally tested implementation strategies across health and human service settings: evidence from 2010-2022
Ashcraft, L. E., Goodrich, D. E., Hero, J. O., Phares, A. D., Bachrach, R. L., Quinn, D. A., Qureshi, N., Ernecoff, N. C., Lederer, L. G., Scheunemann, L. P., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26738316
Additional file 2 of Quality improvement studies in nursing homes: a scoping review
Toles, M., Colon-Emeric, C. S., Moreton, E., Frey, L., & Leeman, J. (2021) · Figshare · doi:10.6084/m9.figshare.15161897
Additional file of Understanding the implementation of evidence-informed policies and practices from a policy perspective: a critical interpretive synthesis
Bullock, H. L., Lavis, J. N., Wilson, M. G., Mulvale, G. M., & Miatello, A. (2021) · Figshare · doi:10.6084/m9.figshare.14432336
Additional file 1 of Adopting and implementing an innovative model to organize diabetes care within First Nations communities: A qualitative assessment
Wozniak, L., Soprovich, A., Johnson, J. A., & Eurich, D. T. (2021) · Figshare · doi:10.6084/m9.figshare.14532546

Authors: Wandersman, A., Chien, V. H., & Katz, J.
Affiliations: University of South Carolina (US)
Corresponding author: Wandersman, Abraham
ORCID: Wandersman, Abraham
Venue: American Journal of Community Psychology
Publisher: Wiley
Published: 2012-04-27
Volume: 50
Issue: 3-4
Pages: 445-459
ISSN: 0091-0562 (ISSN-L)
1573-2770
DOI: 10.1007/s10464-012-9509-7
OpenAlex: W2159762301
Cited by: 422
References: 112
Citations by year: 2026: 26 · 2025: 30 · 2024: 47 · 2023: 19 · 2022: 38 · 2021: 40 · 2020: 71 · 2019: 24 · 2018: 26 · 2017: 23 · 2016: 23 · 2015: 28 · 2014: 10 · 2013: 12 · 2012: 5
FWCI: 31.82
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations: American Journal of Community Psychology (publishedVersion)
PubMed (publishedVersion)
Topics: Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
Social Sciences › Public Administration › Evaluation and Performance Assessment
Health Sciences › Health Professions › General Health Professions › Health Sciences Research and Education
Keywords: innovation support, implementation research, Interactive Systems Framework, delivery systems, quality assurance, quality improvement, technical assistance, training, implementation tools, accountability, research-practice collaboration, capacity building
MeSH terms: Humans, Organizational Innovation, Quality Assurance, Health Care, Program Evaluation, Program Development, Models, Organizational, Evidence-Based Practice, Quality Improvement

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Toward an Evidence‐Based System for Innovation Support for Implementing Innovations with Quality: Tools, Training, Technical Assistance, and Quality Assurance/Quality Improvement

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