The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.
Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Hu, L., & Bentler, P. M. (1999) · Structural Equation Modeling A Multidisciplinary Journal · doi:10.1080/10705519909540118 · Cited by 108,788
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
Beyond Baron and Kenny: Statistical Mediation Analysis in the New Millennium
Hayes, A. F. (2009) · Communication Monographs · doi:10.1080/03637750903310360 · Cited by 9,757
Consumers and Their Brands: Developing Relationship Theory in Consumer Research
Fournier, S. (1998) · Journal of Consumer Research · doi:10.1086/209515 · Cited by 7,542
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Luo, X., & Bhattacharya, C. B. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.4.001 · Cited by 3,439
Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs
Ellen, P. S. (2006) · Journal of the Academy of Marketing Science · doi:10.1177/0092070305284976 · Cited by 1,591
Chen, Y.-S., & Chang, C.-H. (2013) · Journal of Business Ethics · doi:10.1007/s10551-012-1360-0 · Cited by 1,281
Ranaweera, C., & Prabhu, J. (2003) · International Journal of Service Industry Management · doi:10.1108/09564230310489231 · Cited by 700
An analysis of antecedents and consequences of trust in a corporate brand
Sichtmann, C. (2007) · European Journal of Marketing · doi:10.1108/03090560710773318 · Cited by 334
Cited by
Neumann, H. L., Martinez, L. M., & Martinez, L. F. (2021) · Sustainability Accounting, Management and Policy Journal · doi:10.1108/sampj-11-2019-0405 · Cited by 134
Peschel, A. O., & Aschemann-Witzel, J. (2020) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2020.122884 · Cited by 110
Greenwashing Behavior in Hotels Industry: The Role of Green Transparency and Green Authenticity
Alyahia, M., Azazz, A. M. S., Fayyad, S., Elshaer, I. A., & Mohammad, A. A. A. (2024) · Sustainability · doi:10.3390/su16031050 · Cited by 88
Damberg, S., Schwaiger, M., & Ringle, C. M. (2022) · Journal of Marketing Analytics · doi:10.1057/s41270-021-00147-2 · Cited by 69
Toward the dynamic relationship between AI transparency and trust in AI: A case study on ChatGPT
Lee, C., & Cha, K. (2025) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2024.2405266 · Cited by 53
Metadata
- Authors
- Kang, J., & Hustvedt, G.
- Venue
- Journal of Business Ethics
- Published
- 2013-10-11
- Volume
- 125
- Issue
- 2
- Pages
- 253-265
- ISSN
- 0167-4544 (ISSN-L)
- 1573-0697
- OpenAlex
- W2050335698
- Cited by
- 486
- References
- 11
- FWCI
- 55.73
- Type
- book chapter
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility. https://app.cochat.ai/papers/10.1007/s10551-013-1916-7
- The paper
- Kang, J., & Hustvedt, G. (2014). Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility. Journal of Business Ethics. https://doi.org/10.1007/s10551-013-1916-7
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
