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Cited by 645Technology Adoption and User BehaviourEducational Technology and E-LearningOnline and Blended Learning

Using the UTAUT model to understand students’ usage of e-learning systems in developing countries

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Abbad, Muneer M. M.·2021·Education and Information Technologies
DOI 10.1007/s10639-021-10573-5PMC PMC8122219
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Abstract

Research on information systems has identified a variety of factors across a range of adoption models that determine their acceptance. In this research, the unified theory of acceptance and use of technology (UTAUT), which integrates determinants across eight models, was utilised to analyse students' intentions to use and their actual usage of Moodle, an e-learning system at Hashemite University, a public university in Jordan, one of developing countries. Four principal determinants of intention and usage were explored: performance expectancy, effort expectancy, social influence, and facilitating conditions. Data were collected from 370 undergraduate students and analysed using structural equation modelling techniques. The results indicated that performance expectancy and effort expectancy affected behavioural intentions to use Moodle whereas social influence did not. In addition, the results confirmed the direct impact of behavioural intentions and facilitating conditions on students' use of Moodle. UTAUT thus provides a valuable tool that enables university decision makers, faculty members, and designers to understand the factors driving e-learning system acceptance and thus facilitate the adoption of the system by students. The study will help educational institutions prepare e-learning systems, which is especially important during a state of emergency such as that caused by COVID-19.

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  • Users are more likely to adopt and continue using social media when they believe it enhances their academic or professional performance, and when the platforms are easy to use, and when there is encouragement from institutions, along with adequate infrastructural support, further strengthens adoption and sustained engagement.

    “Users are more likely to adopt and continue using social media when they believe it enhances their academic or professional performance, and when the platforms are easy to use, and when there is encouragement from institutions, along with adequate infrastructural support, further strengthens adoption and sustained engagement (Abbad, 2021;Alhussain, 2020;Amadu et al., 2018;Athukorala, 2018;Aydoğmuş”

    From Effect of Social Media on Institutional Performance in the Nepalese Higher Education Institutions: A Qualitative Analysis Using the Extended UTAUT Model (2026) · cites this paper as Abbad, 2021

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Cited by

Sorted by citations

Authors
Abbad, M. M. M.
Affiliations
Community College of Qatar (QA)
Corresponding author
Abbad, Muneer M. M.
ORCID
Abbad, Muneer M. M.
Venue
Education and Information Technologies
Publisher
Springer Science and Business Media LLC
Published
2021-05-15
Volume
26
Issue
6
Pages
7205-7224
ISSN
  • 1360-2357 (ISSN-L)
  • 1573-7608
DOI
10.1007/s10639-021-10573-5
PMC
PMC8122219
OpenAlex
W3160345858
Cited by
645
References
6
Citations by year
2026: 129 · 2025: 186 · 2024: 147 · 2023: 113 · 2022: 58 · 2021: 11 · 2020: 1
FWCI
64.42
Type
journal article
Language
en
Open access
Licence
Locations
  • Education and Information Technologies (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Physical Sciences › Computer Science › Information Systems › Educational Technology and E-Learning
  • Social Sciences › Education › Online and Blended Learning
Keywords
UTAUT, e-learning adoption, Moodle, student acceptance of technology, performance expectancy, effort expectancy, social influence, facilitating conditions, behavioral intention, developing countries, Hashemite University, COVID-19 remote learning

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