Promoting learners' voice productions using chatbots as a tool for improving the learning process in a MOOC

Pereira, Juanan; Fernández-Raga, María; Osuna-Acedo, Sara; Roura-Redondo, Margarita; Almazán-López, Oskar; Buldón-Olalla, Alejandro

doi:10.1007/s10758-019-09414-9

Cited by 59Online Learning and AnalyticsArtificial Intelligence in EducationIntelligent Tutoring Systems and Adaptive Learning

Promoting learners' voice productions using chatbots as a tool for improving the learning process in a MOOC

Pereira, Juanan, Fernández-Raga, María, Osuna-Acedo, Sara, Roura-Redondo, Margarita, Almazán-López, Oskar, Buldón-Olalla, Alejandro·2019·Technology Knowledge and Learning

DOI 10.1007/s10758-019-09414-9

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The students were motivated by this learning environment that they considered important and of great benefit.
“The students were thus motivated by this learning environment that they considered important and of great benefit, which was as advocated by the learning-based chatbot technology of many studies (Pereira et al., 2019; Yueh and Chiang, 2020; Kumar, 2021; Chang et al., 2022; Troussas et al., 2022).”
From Implementing the bashayer chatbot in Saudi higher education: measuring the influence on students' motivation and learning strategies (2023) · cites this paper as Pereira et al., 2019
In most studies, a positive trend was observed toward an increase in the use of chatbots in future education.
“In general, in most studies, a positive trend was observed toward an increase in the use of chatbots in future education (Pereira et al., 2019; Lee et al., 2020; Chuah and Kabilan, 2021; Fidan and Gencel, 2022; Khalil and Rambech, 2022; Mendoza et al., 2022).”
From Implementing the bashayer chatbot in Saudi higher education: measuring the influence on students' motivation and learning strategies (2023) · cites this paper as Pereira et al., 2019
The vast majority of chatbots have been employed as teaching agents and assessed using the experimental approach, and the findings largely point to improved learning performance and satisfaction.
“The vast majority of chatbots have been employed as teaching agents and assessed using the experimental approach, and the findings largely point to improved learning performance and satisfaction (e.g., Pereira et al., 2019; Chen et al., 2020; Yin et al., 2021; Khalil and Rambech, 2022).”
From Implementing the bashayer chatbot in Saudi higher education: measuring the influence on students' motivation and learning strategies (2023) · cites this paper as Pereira et al., 2019

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An Intelligent Chatbot Supporting Students in Massive Open Online Courses
Calabrese, A., Rivoli, A., Sciarrone, F., & Temperini, M. (2023) · Lecture notes in computer science · doi:10.1007/978-3-031-33023-0_17 · Cited by 2 · see citing works
Chatbots as Learning Companions Exploring Ethical Dimensions of AI in Education
Maqsood, M., Butt, H. H., Ali, M. A., Chinedu, C. C., & Ahmad, M. (2025) · Advances in web technologies and engineering book series · doi:10.4018/979-8-3693-2973-3.ch012 · Cited by 2 · see citing works
Educational Chatbots: A Systematic Mapping Study
Urquiza-Yllescas, J. F., Mendoza, S., Sánchez-Adame, L. M., Rodríguez, J., & Decouchant, D. (2025) · Journal of Intelligent & Fuzzy Systems · doi:10.1177/18758967251356870 · Cited by 5 · see citing works
O que revelam os estudos secundários sobre chatbots na educação?
Paschoal, L. N., Conte, T. U., & Souza, S. R. S. (2022) · Anais do ... Simpósio Brasileiro de Informática na Educação/Anais do Simpósio Brasileiro de Informática na Educação · doi:10.5753/sbie.2022.225686 · Cited by 2 · see citing works
AI Conversational Agent Design for Supporting Learning and Well-Being of University StudentsPreprint
Wang, H., Tang, S., & Lei, C. (2024) · doi:10.35542/osf.io/w4rtf · Cited by 3 · see citing works
Bot Innovation Realizing Service Excellence: Designing WhatsApp Chatbot as a Customer Service Solution
Puspitasari, N. B. (2025) · JURNAL SISTEM INFORMASI BISNIS · doi:10.14710/vol15iss2pp221-229 · Cited by 1 · see citing works
A Bibliometric Analysis and Insights Into Artificial Intelligence Chatbots in Education
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Educational Chatbot for Adopting Effective Teaching Learning Process using Long Short-Term Memory with Feature Extraction
Maheswari, B., & Nagarajan, R. (2023) · International Conference on Augmented Intelligence and Sustainable Systems (ICAISS) · doi:10.1109/icaiss58487.2023.10250704 · Cited by 1 · see citing works
Is Artificial Intelligence a “Learning Material” in Higher Education? Students Perception on Using Artificial Intelligence on Language Learning
Bantoto, F. M. O., Flores, B. I., & Jindal, M. (2024) · Lecture notes in networks and systems · doi:10.1007/978-3-031-68653-5_6 · Cited by 1 · see citing works
Application of Voice Personal Assistants in the Context of Smart University
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توقيت تقديم روبوتات المناقشة (أثناء مشاهدة المحتوى - بعد مشاهدة المحتوى) بالكتاب الإلكتروني التفاعلي وتأثيرهما على تنمية التحصيل ودافعية الإنجاز وخفض الحمل المعرفي لدى طلاب الكلية التطبيقية
محمد, ش. م. م. (2023) · المجلة العلمية المحکمة للجمعية المصرية للکمبيوتر التعليمي · doi:10.21608/eaec.2023.211339.1131
การพฒนาระบบการเรยนรออนไลนโดยใชปญหาเปนฐานรวมกบการเสรมตอการเรยนรดวยแชทบอทอจฉรยะเพอเสรมสรางทกษะการรสารสนเทศของนสตนกศกษาปรญญาบณฑต
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Built Custom Alexa Skills using AWS
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مهارات إنتاج تطبيقات روبوتات الدردشة التفاعلية التعليمية المطلوب تنميتها لدى طلاب تكنولوجيا التعليم
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Effect of Chatgpt Use on Business College Students’ SatisfactionPreprint
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التفاعل بين نمطي روبوتات الدردشة (سطحي/ عميق) في بيئة تعلم إلكترونية ومستوى اليقظة العقلية (مرتفع/ منخفض) وأثره على تنمية مهارات إنتاج الاختبارات الإلكترونية وخفض الضغوط الأكاديمية لدى طلاب تكنولوجيا التعليم
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SAMANTHA: A chatbot to assist users in training tasks to prevent workplace hazards
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Chatbots in Higher Education: Supporting Student Engagement and Retention
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Daily Practice Quizathon for SQL Using Telegram
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Fifth and Sixth Graders Speak More Richly than They Write: Benefits of Speech Input for Digitally Assessing Conceptual Understanding
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Global Trends on GenAI Chatbot Adoption in Higher Education: A Bibliometric Study Using R
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When Robots Talk - Improving the Scalability of Practical Assignments in MOOCs Using Chatbots
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A Complete Chatbot based Architecture for answering user's Course-related queries in MOOC platforms
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Supplemental Mobile Learner Support Through Moodle-Independent Assessment Bots
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Implementation, Not Capabilities: How Chatbot Utilization Shapes Learners' Navigation Patterns in MOOCs
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Authors: Pereira, J., Fernández-Raga, M., Osuna-Acedo, S., Roura-Redondo, M., Almazán-López, O., & Buldón-Olalla, A.
Affiliations: University of the Basque Country (ES)
Universidad Nacional de Educación a Distancia (ES)
Portland Public Schools (US)
Corresponding author: Osuna-Acedo, Sara
ORCID: Pereira, Juanan
Fernández-Raga, María
Osuna-Acedo, Sara
Roura-Redondo, Margarita
Almazán-López, Oskar
Buldón-Olalla, Alejandro
Venue: Technology Knowledge and Learning
Publisher: Springer Science and Business Media LLC
Published: 2019-05-24
Volume: 24
Issue: 4
Pages: 545-565
ISSN: 2211-1662 (ISSN-L)
2211-1670
DOI: 10.1007/s10758-019-09414-9
OpenAlex: W2945565590
Cited by: 59
References: 58
Citations by year: 2026: 1 · 2025: 10 · 2024: 17 · 2023: 13 · 2022: 10 · 2021: 5 · 2020: 3
FWCI: 4.88
Type: journal article
Language: en
Open access: closed
Licence: www.springer.com/tdm (tdm)
www.springer.com/tdm (vor)
Locations: Technology Knowledge and Learning (publishedVersion)
Topics: Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
Physical Sciences › Computer Science › Artificial Intelligence › Intelligent Tutoring Systems and Adaptive Learning
Keywords: chatbots, voice recording, massive open online courses, telegrams, instant messaging apps, student voice, virtual assistants, student engagement

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