Explainable Artificial Intelligence in Data Science: From Foundational Issues Towards Socio-technical Considerations
Open accessAbstract
A widespread need to explain the behavior and outcomes of AI-based systems has emerged, due to their ubiquitous presence. Thus, providing renewed momentum to the relatively new research area of eXplainable AI (XAI). Nowadays, the importance of XAI lies in the fact that the increasing control transference to this kind of system for decision making -or, at least, its use for assisting executive stakeholders- already affects many sensitive realms (as in Politics, Social Sciences, or Law). The decision-making power handover to opaque AI systems makes mandatory explaining those, primarily in application scenarios where the stakeholders are unaware of both the high technology applied and the basic principles governing the technological solutions. The issue should not be reduced to a merely technical problem; the explainer would be compelled to transmit richer knowledge about the system (including its role within the informational ecosystem where he/she works). To achieve such an aim, the explainer could exploit, if necessary, practices from other scientific and humanistic areas. The first aim of the paper is to emphasize and justify the need for a multidisciplinary approach that is beneficiated from part of the scientific and philosophical corpus on Explaining, underscoring the particular nuances of the issue within the field of Data Science. The second objective is to develop some arguments justifying the authors’ bet by a more relevant role of ideas inspired by, on the one hand, formal techniques from Knowledge Representation and Reasoning, and on the other hand, the modeling of human reasoning when facing the explanation. This way, explaining modeling practices would seek a sound balance between the pure technical justification and the explainer-explainee agreement.
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For people who are not AI specialists, it may be better to employ natural language, narrative, explanation by example, visualisations, and so forth.
“For her, as for other people who are not AI specialists, it may be better to employ natural language, narrative, explanation by example, visualisations, and so forth (Barredo Arrieta et al., 2020;Borrego-Díaz & Galán-Páez, 2022;Lipton, 2018).”
From Hidden Risks: Artificial Intelligence and Hermeneutic Harm (2025) · cites this paper as Borrego-Díaz & Galán-Páez, 2022
The Introduction (§1) says explanations should be tailored for laypeople, and §3 recommends narratives, metaphors, and exemplary models; §6.7 also mentions a visual metaphor. These passages support the general advice, but our copy does not specifically recommend natural language as an explanatory format. (LLM, conf=0.84)
Experimental — accuracy not yet measuredFurther complications are introduced when AI systems produce outputs in interaction with humans or other AI or complex sociotechnical systems.
“Moreover, further complications are introduced when AI systems produce outputs in interaction with humans or other AI or complex sociotechnical systems (Borrego-Díaz & Galán-Páez, 2022;Miller, 2019).”
From Hidden Risks: Artificial Intelligence and Hermeneutic Harm (2025) · cites this paper as Borrego-Díaz & Galán-Páez, 2022
The Introduction (§1; page not provided) says AI operates within broader sociotechnical systems that include humans, and that explaining its outcomes can become an interactive, sociotechnical challenge. Our copy does not clearly address the added claim that outputs produced through interaction with other AI introduce complications. (LLM, conf=0.83)
Experimental — accuracy not yet measured
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“«64» Even using intelligible models for the stakeholder, it is likely that the process of explaining remains being an interactive and contrasting task, something deeply analyzed in XAI (Stepin et al., 2021).”
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“Also, some strategies based on the adoption of human interpretations allow an excellent balance of performance and intelligibility (Weld & Bansal, 2019) [(see also Janssen et al. (2021)].”
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Human-centered evaluation of explainable AI applications: a systematic review
Kim, J., Maathuis, H., & Sent, D. (2024) · Frontiers in Artificial Intelligence · doi:10.3389/frai.2024.1456486 · Cited by 130 · see citing works
Solís-Martín, D., Galán-Páez, J., & Borrego-Díaz, J. (2025) · Mathematics · doi:10.3390/math13040555 · Cited by 7 · see citing works
Self-citationHidden Risks: Artificial Intelligence and Hermeneutic Harm
Rebera, A. P., Lauwaert, L., & Oimann, A.-K. (2025) · Minds and Machines · doi:10.1007/s11023-025-09733-0 · Cited by 6 · see citing works
“Moreover, further complications are introduced when AI systems produce outputs in interaction with humans or other AI or complex socio-technical systems (Borrego-Díaz & Galán-Páez, 2022 ; Miller, 2019 ).”
- Authors
- Borrego-Díaz, J., & Galán-Páez, J.
- Venue
- Minds and Machines
- Published
- 2022-05-12
- Volume
- 32
- Issue
- 3
- Pages
- 485-531
- ISSN
- 0924-6495 (ISSN-L)
- 1572-8641
- OpenAlex
- W4280566055
- Cited by
- 34
- References
- 12
- Citations by year
- 2026: 6 · 2025: 12 · 2024: 9 · 2023: 5 · 2022: 2
- FWCI
- 2.30
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Minds and Machines (publishedVersion, cc-by)
- Deposito de Investigacion Universidad de Sevilla (University of Seville) (submittedVersion, cc-by-nc-nd)
- Funders
- Agencia Estatal de Investigación (PID2019-109152GB-I00/AEI/10.13039/501100011033)
- Universidad de Sevilla
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Social Sciences › Arts and Humanities › History and Philosophy of Science › Philosophy and History of Science
- Keywords
- explainable AI, explanation, knowledge representation and reasoning, AI decision-making, explainability, philosophy of explanation
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