The DOI matches its Crossref record, with a small difference in title or year; 68 of the 68 references it cites were found in a registry or an index.
Adopting and Refining e-services—The Role of Organization Size
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Our preview of earlier studies on information technology adoption suggested that organizational size is one of the strongest predictors of it [76].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [76]
In the citing paper
“Importantly, large enterprises have the stronger capability of managing risk, abundant available resources, and robust infrastructure to adopt technologies than small and medium enterprises [76,77].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [76]
Citations
Cites
Structural inertia and organizational change
Hannan, M. T., & Freeman, J. (1984) · American Sociological Review · doi:10.2307/2095567 · Cited by 7,244
Hietala, M. (1983) · Scandinavian Journal of History · doi:10.1080/03468758308579015 · Cited by 6,232
The Structuring of Organizations
Mintzberg, H. (1989) · doi:10.1007/978-1-349-20317-8_23 · Cited by 4,288
The Contingency Theory of Organizations
Donaldson, L. (2001) · Sage eBooks · doi:10.4135/9781452229249 · Cited by 2,937
Paroutis, S. (2015) · Wiley eBooks · doi:10.1002/9781118785317.weom120194 · Cited by 2,848
Developing fully functional E-government: A four stage model
Layne, K., & Lee, J. (2001) · Government Information Quarterly · doi:10.1016/s0740-624x(01)00066-1 · Cited by 2,728
Public Administration Quarterly
(2020) · Public Administration Quarterly · doi:10.37808/paq · Cited by 2,170
Teece, D. J. (2014) · Academy of Management Perspectives · doi:10.5465/amp.2013.0116 · Cited by 2,106
The Evolution of E‐Government among Municipalities: Rhetoric or Reality?
Moon, M. J. (2002) · Public Administration Review · doi:10.1111/0033-3352.00196 · Cited by 1,984
On the Measurement of Organizational Slack
Bourgeois, L. J. (1981) · Academy of Management Review · doi:10.5465/amr.1981.4287985 · Cited by 1,577
Research works printed but not linked: 6
- Baldersheim, H., Haug, A. V., & Øgård, M. (2008). Mot den virtuelle kommunen. Bergen: Fagbokforlaget.
- Bingham, R. D. (1976). The adoption of innovation by local government. Lexington: D. C. Heath.
- Christensen, D. A., & Aars, J. (2002). Teknologi og demokrati. Med norske kommuner på nett. Notat (Vol. 29). Stein Rokkan senter for flerfaglige samfunnsstudier: Universitetsforskning i Bergen.
- Haug, A. V. (2009). Lokaldemokratiet på nett og i nett. Oslo: Universitetet i Oslo.
- Jacobsen, D. I. (2009). Perspektiver på kommune-Norge. Bergen: Fagbokforlaget.
- Rogers, E. M. (1983). Diffusion of innovations. New York: Free Press.
Cited by
Sorted by citations
Uddin, M. A., Alam, M. S., Mamun, A. A., Khan, T.-U.-Z., & Akter, A. (2020) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc6010002 · Cited by 98
“Our preview of earlier studies on information technology adoption suggested that organizational size is one of the strongest predictors of it [76].”
Background
Metadata
- Authors
- Jacobsen, D. I.
- Affiliations
- University of Agder (NO)
- Corresponding author
- Jacobsen, Dag Ingvar
- ORCID
- Jacobsen, Dag Ingvar
- Venue
- Public Organization Review
- Published
- 2016-10-07
- Volume
- 18
- Issue
- 1
- Pages
- 111-123
- ISSN
- 1566-7170 (ISSN-L)
- 1573-7098
- OpenAlex
- W2529286122
- Cited by
- 18
- References
- 68
- Citations by year
- 2025: 1 · 2023: 4 · 2022: 3 · 2021: 3 · 2020: 1 · 2019: 3 · 2018: 2 · 2017: 1
- FWCI
- 10.12
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Public Organization Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Keywords
- online services, organizational size, e-service adoption, e-service quality, municipal websites, public service delivery, local government, ICT adoption, Norwegian municipalities
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Adopting and Refining e-services—The Role of Organization Size. https://app.cochat.ai/papers/10.1007/s11115-016-0364-0
- The paper
- Jacobsen, D. I. (2018). Adopting and Refining e-services—The Role of Organization Size. Public Organization Review. https://doi.org/10.1007/s11115-016-0364-0