The DOI matches its Crossref record, with a small difference in title or year; 68 of the 68 references it cites were found in a registry or an index.
Adopting and Refining e-services—The Role of Organization Size
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Our preview of earlier studies on information technology adoption suggested that organizational size is one of the strongest predictors of it [76].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [76]
In the citing paper
“Importantly, large enterprises have the stronger capability of managing risk, abundant available resources, and robust infrastructure to adopt technologies than small and medium enterprises [76,77].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [76]
Citations
Cites
Structural inertia and organizational change
Hannan, M. T., & Freeman, J. (1984) · American Sociological Review · doi:10.2307/2095567 · Cited by 7,244
Hietala, M. (1983) · Scandinavian Journal of History · doi:10.1080/03468758308579015 · Cited by 6,232
The Structuring of Organizations
Mintzberg, H. (1989) · doi:10.1007/978-1-349-20317-8_23 · Cited by 4,288
The Contingency Theory of Organizations
Donaldson, L. (2001) · Sage eBooks · doi:10.4135/9781452229249 · Cited by 2,937
Paroutis, S. (2015) · Wiley eBooks · doi:10.1002/9781118785317.weom120194 · Cited by 2,848
Developing fully functional E-government: A four stage model
Layne, K., & Lee, J. (2001) · Government Information Quarterly · doi:10.1016/s0740-624x(01)00066-1 · Cited by 2,728
Public Administration Quarterly
(2020) · Public Administration Quarterly · doi:10.37808/paq · Cited by 2,170
Teece, D. J. (2014) · Academy of Management Perspectives · doi:10.5465/amp.2013.0116 · Cited by 2,106
The Evolution of E‐Government among Municipalities: Rhetoric or Reality?
Moon, M. J. (2002) · Public Administration Review · doi:10.1111/0033-3352.00196 · Cited by 1,984
On the Measurement of Organizational Slack
Bourgeois, L. J. (1981) · Academy of Management Review · doi:10.5465/amr.1981.4287985 · Cited by 1,577
Technology Diffusion and Organizational Learning: The Case of Business Computing
Attewell, P. (1992) · Organization Science · doi:10.1287/orsc.3.1.1 · Cited by 1,401
Organizational Size and Innovation
Damanpour, F. (1992) · Organization Studies · doi:10.1177/017084069201300304 · Cited by 1,048
Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice
Heeks, R., & Bailur, S. (2006) · Government Information Quarterly · doi:10.1016/j.giq.2006.06.005 · Cited by 1,037
Resource-Based Theory: Creating and Sustaining Competitive Advantage
Barney, J. B., & Clark, D. N. (2007) · Cited by 873
New service development: a review of the literature and annotated bibliography
Johne, A., & Storey, C. (1998) · European Journal of Marketing · doi:10.1108/03090569810204526 · Cited by 740
Advancing E-Government at the Grassroots: Tortoise or Hare?
Norris, D. F., & Moon, M. J. (2005) · Public Administration Review · doi:10.1111/j.1540-6210.2005.00431.x · Cited by 648
Goldsmith, M. (2002) · Environment and Planning C Government and Policy · doi:10.1068/c2006ed · Cited by 625
A Meta-analysis of Innovation and Organizational Size
Camisón‐Zornoza, C., Alcamí, R. L., Segarra‐Ciprés, M., & Boronat-Navarro, M. (2004) · Organization Studies · doi:10.1177/0170840604040039 · Cited by 607
The Internet and Democratic Citizenship
Coleman, S. R., & Blumler, J. G. (2009) · Cambridge University Press eBooks · doi:10.1017/cbo9780511818271 · Cited by 504
The Internet and democratic citizenship: theory, practice and policy
(2010) · Choice Reviews Online · doi:10.5860/choice.47-5308 · Cited by 471
Digital Democracy: Issues of Theory and Practice
Hacker, K. L., & van Dijk, J. A. G. M. (2000) · SAGE Publications Ltd eBooks · doi:10.4135/9781446218891 · Cited by 415
Scandinavian Journal of Information Systems
(2025) · Scandinavian Journal of Information Systems · doi:10.17705/3sjis · Cited by 394
Organizational size and IT innovation adoption: A meta-analysis
Lee, G., & Xia, W. (2006) · Information & Management · doi:10.1016/j.im.2006.09.003 · Cited by 317
Financial capacity and sustainability of ordinary nonprofits
Bowman, W. (2011) · Nonprofit Management and Leadership · doi:10.1002/nml.20039 · Cited by 263
Electronic services in the public sector: A conceptual framework
Lindgren, I., & Jansson, G. (2013) · Government Information Quarterly · doi:10.1016/j.giq.2012.10.005 · Cited by 255
The NetOffer model: a case example from the virtual marketspace
Grönroos, C., Heinonen, F., Isoniemi, K., & Lindholm, M. (2000) · Management Decision · doi:10.1108/00251740010326252 · Cited by 226
Size of Firm, Market Structure, and Innovation
Mansfield, E. (1963) · Journal of Political Economy · doi:10.1086/258815 · Cited by 213
Firm Size and the Characteristics of Computer Use
DeLone, W. H. (1981) · MIS Quarterly · doi:10.2307/249328 · Cited by 204
Public management: The state of the art
(1994) · Long Range Planning · doi:10.1016/0024-6301(94)90101-5 · Cited by 174
The Adoption of Innovation by Smaller Local Governments: The Case of Computer Technology
Brudney, J. L., & Selden, S. C. (1995) · The American Review of Public Administration · doi:10.1177/027507409502500105 · Cited by 163
Diffusion of e-government: A literature review and directions for future directions
Zhang, H., Xu, X., & Xiao, J. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2013.10.013 · Cited by 152
The great theory hunt: Does e-government really have a problem?
Bannister, F., & Connolly, R. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2014.10.003 · Cited by 149
Electronic Democracy and the Diffusion of Municipal Web Pages in California
Weare, C., Musso, J. A., & Hale, M. L. (1999) · Administration & Society · doi:10.1177/009539999400935475 · Cited by 146
A usability analysis of municipal government website home pages in Alabama
Youngblood, N. E., & Mackiewicz, J. (2012) · Government Information Quarterly · doi:10.1016/j.giq.2011.12.010 · Cited by 131
Form of Government Still Matters
Nelson, K. L., & Svara, J. H. (2011) · The American Review of Public Administration · doi:10.1177/0275074011399898 · Cited by 129
Sá, F., Rocha, Ã., & Cota, M. P. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.07.004 · Cited by 123
Mainframe and PC Computing in American Cities: Myths and Realities
Norris, D. F., & Kraemer, K. L. (1996) · Public Administration Review · doi:10.2307/977255 · Cited by 110
Towards quality e‐service in the public sector:
Ancarani, A. (2005) · Managing Service Quality · doi:10.1108/09604520510575236 · Cited by 109
Technology adoption and innovation in public services the case of e-government in Italy
Arduini, D., Belotti, F., Denni, M., Giungato, G., & Zanfei, A. (2010) · Information Economics and Policy · doi:10.1016/j.infoecopol.2009.12.007 · Cited by 109
The First Leg of E-Government Research
Anderson, K. V., & Henriksen, H. Z. (2005) · International Journal of Electronic Government Research · doi:10.4018/jegr.2005100102 · Cited by 102
Huang, Z. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000675 · Cited by 95
Public e-service development: Understanding citizens' conditions for participation
Holgersson, J., & Karlsson, F. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2014.02.006 · Cited by 86
The Adoption of Innovation by Local Government, by Richard D. Bingham and Thomas P. McNaught
Mohr, L. B. (1977) · Political Science Quarterly · doi:10.2307/2148878 · Cited by 79
Hinnant, C. C., & O’Looney, J. A. (2003) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2003.820133 · Cited by 73
Introduction: Triangulation and the square-root law
Marks, G. W. (2006) · Electoral Studies · doi:10.1016/j.electstud.2006.03.009 · Cited by 69
Convergence and Divergence in Development
Meyer, J. W., Boli-Bennett, J., & Chase-Dunn, C. K. (1975) · Annual Review of Sociology · doi:10.1146/annurev.so.01.080175.001255 · Cited by 67
Nasi, G., Frosini, F., & Cristofoli, D. (2011) · Public Administration · doi:10.1111/j.1467-9299.2010.01865.x · Cited by 66
Does Size Really Matter? Organizational Size and Innovations in Nonprofit Organizations
Jaskyte, K. (2013) · Nonprofit Management and Leadership · doi:10.1002/nml.21087 · Cited by 57
Evaluating municipal websites: A methodological comparison of three think-aloud variants
van den Haak, M. J., de Jong, M. D. T., & Schellens, P. J. (2008) · Government Information Quarterly · doi:10.1016/j.giq.2007.11.003 · Cited by 57
Local E-Government in Norway: Current Status and Emerging Issues
Flak, L. S., Olsen, D. H., & Wolcott, P. (2005) · Scandinavian Journal of Information Systems · Cited by 53
Assessing the Quality of Municipal Government Web Sites
Scott, J. K. (2005) · State and Local Government Review · doi:10.1177/0160323x0503700206 · Cited by 52
Arduini, D., Denni, M., Lucchese, M., Nurra, A., & Zanfei, A. (2013) · Structural Change and Economic Dynamics · doi:10.1016/j.strueco.2013.06.007 · Cited by 49
Organizational Size: A Significant Predictor of it Innovation Adoption
Yao, J. E., Xu, X., Liu, C., et al. (2003) · Journal of Computer Information Systems · doi:10.1080/08874417.2003.11647088 · Cited by 46
Cassell, M. K. (2008) · International Public Management Journal · doi:10.1080/10967490802095680 · Cited by 44
Evaluation, learning and the effectiveness of public services
Sanderson, I. R. (1996) · International Journal of Public Sector Management · doi:10.1108/09513559610146375 · Cited by 43
Technological Innovation in American Local Governments: The Case of Computing
Perry, J. L., & Kraemer, K. L. (1980) · Medical Entomology and Zoology · Cited by 39
The Impact of Ideology on the Organizational Adoption of Open Source Software
Ven, K., & Verelst, J. (2008) · Journal of Database Management · doi:10.4018/jdm.2008040103 · Cited by 38
van Loon, A., & Toshkov, D. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.01.004 · Cited by 38
Reggi, L., Arduini, D., Biagetti, M., et al. (2014) · Telecommunications Policy · doi:10.1016/j.telpol.2013.12.005 · Cited by 35
Innovation in E-government: Analysis of municipal web pages in the Nordic countries
Baldersheim, H., & Øgård, M. (2008) · Information Polity · doi:10.3233/ip-2008-0133 · Cited by 28
E‐government adoption in small Italian municipalities
Previtali, P., & Bof, F. (2009) · International Journal of Public Sector Management · doi:10.1108/09513550910961619 · Cited by 27
Innovation in Local Government and Fiscal Austerity
Wolman, H. L. (1986) · Journal of Public Policy · doi:10.1017/s0143814x00006474 · Cited by 26
Supply of and demand for e-democracy: A study of the Swedish case
Lidén, G. (2013) · Information Polity · doi:10.3233/ip-130308 · Cited by 20
The Next Wave: Using Digital Technology to Further Social and Political Innovation
(2012) · Contemporary Sociology A Journal of Reviews · doi:10.1177/0094306112438191s · Cited by 18
Age, Size and Change in Local Voluntary Associations
Wollebæk, D. (2009) · Acta Sociologica · doi:10.1177/0001699309348708 · Cited by 13
Calista, D. J., & Melitski, J. (2013) · International Journal of Public Administration · doi:10.1080/01900692.2012.721246 · Cited by 12
Calista, D. J., & Melitski, J. (2011) · Public Administration Quarterly · Cited by 5
Nærhetseffekten – kommunal service, kommunestørrelse og ny teknologi
Jacobsen, D. I., & Holtskog, K. H. S. (2013) · Tidsskrift for samfunnsforskning · doi:10.18261/issn1504-291x-2013-04-01 · Cited by 2
Self-citation
Research works printed but not linked: 6
- Baldersheim, H., Haug, A. V., & Øgård, M. (2008). Mot den virtuelle kommunen. Bergen: Fagbokforlaget.
- Bingham, R. D. (1976). The adoption of innovation by local government. Lexington: D. C. Heath.
- Christensen, D. A., & Aars, J. (2002). Teknologi og demokrati. Med norske kommuner på nett. Notat (Vol. 29). Stein Rokkan senter for flerfaglige samfunnsstudier: Universitetsforskning i Bergen.
- Haug, A. V. (2009). Lokaldemokratiet på nett og i nett. Oslo: Universitetet i Oslo.
- Jacobsen, D. I. (2009). Perspektiver på kommune-Norge. Bergen: Fagbokforlaget.
- Rogers, E. M. (1983). Diffusion of innovations. New York: Free Press.
Cited by
Sorted by citations
Uddin, M. A., Alam, M. S., Mamun, A. A., Khan, T.-U.-Z., & Akter, A. (2020) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc6010002 · Cited by 98
“Our preview of earlier studies on information technology adoption suggested that organizational size is one of the strongest predictors of it [76].”
Background
Metadata
- Authors
- Jacobsen, D. I.
- Affiliations
- University of Agder (NO)
- Corresponding author
- Jacobsen, Dag Ingvar
- ORCID
- Jacobsen, Dag Ingvar
- Venue
- Public Organization Review
- Published
- 2016-10-07
- Volume
- 18
- Issue
- 1
- Pages
- 111-123
- ISSN
- 1566-7170 (ISSN-L)
- 1573-7098
- OpenAlex
- W2529286122
- Cited by
- 18
- References
- 68
- Citations by year
- 2025: 1 · 2023: 4 · 2022: 3 · 2021: 3 · 2020: 1 · 2019: 3 · 2018: 2 · 2017: 1
- FWCI
- 10.12
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Public Organization Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Keywords
- online services, organizational size, e-service adoption, e-service quality, municipal websites, public service delivery, local government, ICT adoption, Norwegian municipalities
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review