Cited by 257Recommender Systems and TechniquesMuseums and Cultural HeritageWeb Applications and Data Management

Personalization in cultural heritage: the road travelled and the one ahead

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Ardissono, Liliana, Kuflik, Tsvi, Petrelli, Daniela·2012·User Modeling and User-Adapted Interaction

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  • Curators often overwhelm visitors with irrelevant data, and considering user interests and needs helps avoid information overload and improve the visitor experience.

    “On the other hand, in the case of museums, it is noted in [15] those curators, in their attempt to provide as much information as possible about heritage elements, often end up overwhelming visitors with data that they find irrelevant.For this reason, considering user characteristics such as their interests and needs helps to avoid information overload and improve the visitor experience.”

    From Motiv-ARCHE: co-creation of augmented reality educational content to motivate cultural and natural heritage learning (2025) · cites this paper as [15]

    The Introduction says large cultural-heritage collections risk overloading users and that visitors need help finding information relevant to their interests and needs. The paper supports personalization as a way to improve access, but it does not say curators often overwhelm visitors by trying to provide as much information as possible. (LLM, conf=0.86)

    Experimental — accuracy not yet measured
  • Learning of cultural and natural heritage takes place in three types of environments: indoor, outdoor, and virtual.

    “• Indoor: learning takes place in enclosed spaces, such as museums, classrooms, excavations, or art galleries, among others.”

    From Motiv-ARCHE: co-creation of augmented reality educational content to motivate cultural and natural heritage learning (2025) · cites this paper as [15]

    Section 2, “A Comparative Analysis,” distinguishes indoor, outdoor, and virtual settings for interaction with cultural-heritage systems. It does not classify learning in cultural and natural heritage into those three environments. The cited paper discusses museums and galleries, but the supplied passages do not establish classrooms or excavations as indoor learning settings. (LLM, conf=0.86)

    Experimental — accuracy not yet measured
  • Adapting information at heritage sites prevents users from being overloaded with irrelevant content by tailoring materials to their characteristics and needs.

    “Similarly, it has been found that adapting information at heritage sites prevents users from being overloaded with irrelevant content by tailoring the materials to their characteristics and needs [15].”

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  78. Author biographies Liliana Ardissono is an Associate Professor at the Dipartimento di Informatica of the Università di Torino, where she obtained her university degree and her Ph. D. in Computer Science. Her research interests include User Modeling, Adaptive Hypermedia and Cloud Computing. She has investigated the development and exploitation of personalization techniques for various domains, such as recommendation, awareness support and presentation of Cultural Heritage information. She is the Secretary of the Board of Directors of User Modeling Inc. and she is a member of the Editorial Board of User Modeling and User-Adapted Interaction -The Journal of Personalization Research.

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Authors
Ardissono, L., Kuflik, T., & Petrelli, D.
Affiliations
  • University of Turin (IT)
  • University of Haifa (IL)
  • Sheffield Hallam University (GB)
Corresponding author
Ardissono, Liliana
Venue
User Modeling and User-Adapted Interaction
Published
2011-10-18
Volume
22
Issue
1-2
Pages
73-99
ISSN
  • 0924-1868 (ISSN-L)
  • 1573-1391
OpenAlex
W2164949742
Cited by
257
References
1
Citations by year
2026: 12 · 2025: 14 · 2024: 15 · 2023: 15 · 2022: 21 · 2021: 21 · 2020: 17 · 2019: 23 · 2018: 25 · 2017: 28 · 2016: 19 · 2015: 15 · 2014: 21 · 2013: 8 · 2012: 2
FWCI
27.81
Type
journal article
Language
en
Open access
Locations
  • User Modeling and User-Adapted Interaction (publishedVersion)
  • SHURA (Sheffield Hallam University Research Archive) (Sheffield Hallam University) (acceptedVersion)
  • Institutional Research Information System University of Turin (University of Turin) (submittedVersion, other-oa)
  • Virtual Community of Pathological Anatomy (University of Castilla La Mancha) (submittedVersion, other-oa)
Topics
  • Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
  • Social Sciences › Arts and Humanities › Museology › Museums and Cultural Heritage
  • Physical Sciences › Computer Science › Information Systems › Web Applications and Data Management
Keywords
personalization, cultural heritage, museum websites, mobile guides, virtual collections, user modeling, contextual adaptation, group modeling, semantic web, Web 2.0, heritage tourism, kiosks, information filtering

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