Big data analytics management capability and firm performance: The mediating role of data-driven culture
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Public transportation agencies that had successfully digitized customer-facing channels, integrated predictive data tools, and reskilled workforces for technological readiness scored markedly higher constituent satisfaction marks in third-party assessments of service quality and responsiveness.
“Similarly, Karaboga et al. surveyed public transportation agencies, with results showing organizations that had successfully digitized customer-facing channels, integrated predictive data tools, and reskilled workforces for technological readiness scored markedly higher constituent satisfaction marks in third-party assessments of service quality and responsiveness (Karaboga et al. 2023).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Karaboga et al. 2023
Cites
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Big data analytics and firm performance: Effects of dynamic capabilities
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How to improve firm performance using big data analytics capability and business strategy alignment?
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Big data analytics capabilities and knowledge management: Impact on firm performance
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Management challenges in creating value from business analytics
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Resource management in big data initiatives: processes and dynamic capabilities
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Atobishi, T., Moh’d Abu Bakir, S., & Nosratabadi, S. (2024) · Administrative Sciences · doi:10.3390/admsci14020037 · Cited by 94 · see citing works
“Similarly, Karaboga et al. surveyed public transportation agencies, with results showing organizations that had successfully digitized customer-facing channels, integrated predictive data tools, and reskilled workforces for technological readiness scored markedly higher constituent satisfaction marks in third-party as…”
Result
- Authors
- Karaboga, T., Zehir, C., Tatoglu, E., Karaboga, H. A., & Bouguerra, A.
- Affiliations
- Yıldız Technical University (TR)
- University of Surrey (GB)
- Venue
- Review of Managerial Science
- Published
- 2022-11-15
- Volume
- 17
- Issue
- 8
- Pages
- 2655-2684
- ISSN
- 1863-6683 (ISSN-L)
- 1863-6691
- OpenAlex
- W4309066395
- Cited by
- 76
- References
- 16
- Citations by year
- 2026: 18 · 2025: 28 · 2024: 22 · 2023: 8
- FWCI
- 13.94
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- Locations
- Review of Managerial Science (publishedVersion)
- Ibn Haldun University Institutional Repository (Yes) (submittedVersion, cc-by-nc-nd)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Big Data and Business Intelligence
- Social Sciences › Decision Sciences › Information Systems and Management › Big Data Technologies and Applications
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Keywords
- big data analytics, management capability, data-driven culture, firm performance, operational performance, financial performance, dynamic capabilities, mediating effect
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