Let’s talk! speaking virtual counselor offers you a brief intervention
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Numerous studies have been conducted to assess different aspects of using chatbots for mental health, such as effectiveness, acceptability, usability, and adoption.
“Numerous studies have been conducted to assess different aspects of using chatbots for mental health, such as effectiveness [15, 16], acceptability [14, 17], usability [18, 19], and adoption [20, 21].”
From An overview of the features of chatbots in mental health: A scoping review (2019) · cites this paper as [19]
The largest proportion of included conversational agents (12/31, 39%) addressed mental health issues.
“The largest proportion of them (12/31, 39%) addressed mental health issues [13,32-42]”
From The Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic Review (2020) · cites this paper as [39]
Cites
Establishing and maintaining long-term human-computer relationships
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Online Alcohol Interventions: A Systematic Review
White, A., Kavanagh, D., Stallman, H., Klein, B., Kay-Lambkin, F., Proudfoot, J., Drennan, J., Connor, J., Baker, A., Hines, E., et al. (2010) · Journal of Medical Internet Research · doi:10.2196/jmir.1479 · Cited by 305 · see citing works
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Riper, H., Spek, V., Boon, B., Conijn, B., Kramer, J., Martin-Abello, K., & Smit, F. (2011) · Journal of Medical Internet Research · doi:10.2196/jmir.1691 · Cited by 240 · see citing works
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Relational Agents in Clinical Psychiatry
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“ECA-based systems usually involve spoken dialog (versus menu options to choose from), but their dialog management usually still relies on hand-crafted methods [2,30].”
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An overview of the features of chatbots in mental health: A scoping review
Abd-alrazaq, A. A., Alajlani, M., Alalwan, A. A., Bewick, B. M., Gardner, P., & Househ, M. (2019) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2019.103978 · Cited by 605 · see citing works
The Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic Review
Milne-Ives, M., de Cock, C., Lim, E., Shehadeh, M. H., de Pennington, N., Mole, G., Normando, E., & Meinert, E. (2020) · Journal of Medical Internet Research · doi:10.2196/20346 · Cited by 626 · see citing works
Embodied conversational agents in clinical psychology: a scoping review
Provoost, S., Lau, H. M., Ruwaard, J., & Riper, H. (2017) · Journal of Medical Internet Research · doi:10.2196/jmir.6553 · Cited by 433 · see citing works
Survey of conversational agents in health
Montenegro, J. L. Z., da Costa, C. A., & da Rosa Righi, R. (2019) · Expert Systems with Applications · doi:10.1016/j.eswa.2019.03.054 · Cited by 322 · see citing works
Perceptions and opinions of patients about mental health chatbots: scoping review
Abd-Alrazaq, A. A., Alajlani, M., Ali, N., Denecke, K., Bewick, B. M., & Househ, M. (2021) · Journal of Medical Internet Research · doi:10.2196/17828 · Cited by 301 · see citing works
Technical metrics used to evaluate health care chatbots: scoping review
Abd-Alrazaq, A., Safi, Z., Alajlani, M., Warren, J., Househ, M., & Denecke, K. (2020) · Journal of Medical Internet Research · doi:10.2196/18301 · Cited by 150 · see citing works
Luo, Y., Lee, B., & Choe, E. K. (2020) · Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3313831.3376616 · Cited by 44 · see citing works
Bickmore, T., Rubin, A., & Simon, S. (2020) · Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents · doi:10.1145/3383652.3423869 · Cited by 29 · see citing works
- Authors
- Yasavur, U., Lisetti, C., & Rishe, N.
- Affiliations
- Florida International University (US)
- Corresponding author
- Yasavur, Ugan
- Venue
- Journal on Multimodal User Interfaces
- Published
- 2014-09-05
- Volume
- 8
- Issue
- 4
- Pages
- 381-398
- ISSN
- 1783-7677 (ISSN-L)
- 1783-8738
- OpenAlex
- W1997714051
- Semantic Scholar
- f5cc47ff0516442fae7622f97fb62da6bf5f1653
- Cited by
- 32
- References
- 12
- Citations by year
- 2025: 1 · 2024: 2 · 2023: 2 · 2022: 6 · 2021: 1 · 2020: 6 · 2019: 4 · 2017: 5 · 2016: 1 · 2015: 4
- FWCI
- 3.32
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Journal on Multimodal User Interfaces (publishedVersion)
- Funders
- National Science Foundation
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Keywords
- online counseling, brief alcohol intervention, spoken dialogue systems, Markov decision process, reinforcement learning, ease of use, intention to use
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