The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.
Service quality of mHealth platforms: development and validation of a hierarchical model using PLS
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Citations
Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Statistical power analyses using G∗Power 3.1: tests for correlation and regression analyses
Faul, F., Erdfelder, E., Buchner, A., & Lang, A.-G. (2009) · Behavior Research Methods · doi:10.3758/brm.41.4.1149 · Cited by 37,615
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1988) · Zenodo · doi:10.5281/zenodo.14579729 · Cited by 21,118
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
(2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045748 · Cited by 11,791
Diener, E. (1984) · Psychological Bulletin · doi:10.1037/0033-2909.95.3.542 · Cited by 11,023
Information Systems Success: The Quest for the Dependent Variable
DeLone, W. H., & McLean, E. R. (1992) · Information Systems Research · doi:10.1287/isre.3.1.60 · Cited by 10,697
Understanding Information Systems Continuance: An Expectation-Confirmation Model1
Bhattacherjee, A. (2001) · MIS Quarterly · doi:10.2307/3250921 · Cited by 8,767
Wetzels, M., Odekerken-Schröder, G., & van Oppen, C. (2009) · MIS Quarterly · doi:10.2307/20650284 · Cited by 4,944
Conventional wisdom on measurement: A structural equation perspective.
Bollen, K., & Lennox, R. (1991) · Psychological Bulletin · doi:10.1037/0033-2909.110.2.305 · Cited by 3,618
The Nature of Theory in Information Systems1
Gregor, S. (2006) · MIS Quarterly · doi:10.2307/25148742 · Cited by 3,306 · cited 3×
“Data analysis strategy The research paradigm of the study is ‘quantitative positivist’ (Straub et al. 2004) and the research objective is ‘explaining and predicting’ (Gregor 2006), which require that ‘rigor’ needs to be established in research modeling, statistical design and methods.”
BackgroundMethod
Cited by
Big data analytics and firm performance: Effects of dynamic capabilities
Wamba, S. F., Gunasekaran, A., Akter, S., Ren, S. J.-F., Dubey, R., & Childe, S. J. (2017) · Journal of Business Research · doi:10.1016/j.jbusres.2016.08.009 · Cited by 2,474
Self-citationHoque, R., & Sorwar, G. (2017) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2017.02.002 · Cited by 1,004
Akter, S., Fosso Wamba, S., & Dewan, S. (2017) · Production Planning & Control · doi:10.1080/09537287.2016.1267411 · Cited by 478
Self-citationComparison of the middle-aged and older users’ adoption of mobile health services in China
Deng, Z., Mo, X., & Liu, S. (2014) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2013.12.002 · Cited by 435
Zhang, X., Han, X., Dang, Y., Meng, F., Guo, X., & Lin, J. (2017) · Informatics for Health and Social Care · doi:10.1080/17538157.2016.1200053 · Cited by 241
Metadata
- Authors
- Akter, S., D’Ambra, J., & Ray, P.
- Venue
- Electronic Markets
- Published
- 2010-11-18
- Volume
- 20
- Issue
- 3-4
- Pages
- 209-227
- ISSN
- 1019-6781 (ISSN-L)
- 1422-8890
- OpenAlex
- W2021778777
- Cited by
- 211
- References
- 17
- FWCI
- 9.20
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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- CoChat. (2026). Citation check: Service quality of mHealth platforms: development and validation of a hierarchical model using PLS. https://app.cochat.ai/papers/10.1007/s12525-010-0043-x
- The paper
- Akter, S., D’Ambra, J., & Ray, P. (2010). Service quality of mHealth platforms: development and validation of a hierarchical model using PLS. Electronic Markets. https://doi.org/10.1007/s12525-010-0043-x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
