The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality
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Citations
Cites
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Self-citationCreepiness: Its antecedents and impact on loyalty when interacting with a chatbot
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“However, situational factors have gained not more attention in the context of consumer behavior and adoption of new technology based on e-retailing services [92,93].”
BackgroundContext and mobile services' value-in-use
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Mattila, A. S., Cho, W., & Ro, H. (2009) · Journal of Travel & Tourism Marketing · doi:10.1080/10548400902862002 · Cited by 49
Metadata
- Authors
- Dabholkar, P. A.
- Venue
- International Journal of Research in Marketing
- Publisher
- Elsevier BV
- Published
- 1996-02
- Volume
- 13
- Issue
- 1
- Pages
- 29-51
- ISSN
- 0167-8116 (ISSN-L)
- OpenAlex
- W2046669440
- Cited by
- 1,624
- References
- 5
- FWCI
- 6.26
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
