What do general practitioners and their patients want from general practice and are they receiving it? A framework
Abstract
This article outlines a framework for answering four questions of national concern in Australia: what do patients want from general practice? What do GPs want from general practice? What do patients get from general practice? What do GPs get from general practice? These questions are posed with respect to four unique attributes of general practice care: first contact care, longitudinality, coordination and comprehensiveness. The nature of the doctor-patient relationship is also examined because, like the other attributes, it has been reported in the literature to be important to patients and GPs. The framework provides a basis for the empirical study of GP and patient perceptions of general practice care.
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Taira et al. found that among patients at risk, physicians tended to discuss diet and exercise more with high income patients and smoking more with low income patients.
“Concerning patients at risk, physicians tended to discuss diet and exercise more with high income patients and smoking more with low income patients.(18)”
From Socio-economic status of the patient and doctor–patient communication: does it make a difference? (2005) · cites this paper as [18]
Important determinants for compliance are mainly more information giving, more positive talk and empathy, and an increased participatory style.
“The important determinants for compliance are mainly more information giving, more positive talk and empathy and an increased participatory style.(13,17,18,20)”
From Socio-economic status of the patient and doctor–patient communication: does it make a difference? (2005) · cites this paper as [18]
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Laupacis, A., Sackett, D. L., & Roberts, R. S. (1988) · New England Journal of Medicine · doi:10.1056/nejm198806303182605 · Cited by 1,681 · see citing works
Patient non-compliance: Deviance or reasoned decision-making?
Donovan, J. L., & Blake, D. R. (1992) · Social Science & Medicine · doi:10.1016/0277-9536(92)90206-6 · Cited by 785 · see citing works
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Socio-economic status of the patient and doctor–patient communication: does it make a difference?
Willems, S., De Maesschalck, S., Deveugele, M., Derese, A., & De Maeseneer, J. (2005) · Patient Education and Counseling · doi:10.1016/j.pec.2004.02.011 · Cited by 582 · see citing works
Bowling, A., Rowe, G., Lambert, N., Waddington, M., Mahtani, K., Kenten, C., Howe, A., & Francis, S. (2012) · Health Technology Assessment · doi:10.3310/hta16300 · Cited by 326 · see citing works
The social gradient in doctor-patient communication
Verlinde, E., De Laender, N., De Maesschalck, S., Deveugele, M., & Willems, S. (2012) · International Journal for Equity in Health · doi:10.1186/1475-9276-11-12 · Cited by 307 · see citing works
Integrating telecare for chronic disease management in the community: What needs to be done?
May, C. R., Finch, T. L., Cornford, J., Exley, C., Gately, C., Kirk, S., Jenkings, K. N., Osbourne, J., Robinson, A. L., Rogers, A., et al. (2011) · BMC Health Services Research · doi:10.1186/1472-6963-11-131 · Cited by 220 · see citing works
- Authors
- Buetow, S. A.
- Affiliations
- Australian National University (AU)
- Corresponding author
- Buetow, Stephen A.
- ORCID
- Buetow, Stephen A.
- Venue
- Social Science & Medicine
- Publisher
- Elsevier BV
- Published
- 1995-01
- Volume
- 40
- Issue
- 2
- Pages
- 213-221
- ISSN
- 0277-9536 (ISSN-L)
- OpenAlex
- W1977519091
- Cited by
- 63
- References
- 2
- Citations by year
- 2024: 1 · 2023: 1 · 2020: 1 · 2019: 1 · 2018: 3 · 2017: 2 · 2016: 1 · 2014: 2 · 2013: 1 · 2012: 4
- FWCI
- 0.78
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Social Science & Medicine (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Keywords
- general practice, general practitioners, patient expectations, GP perceptions, first contact care, longitudinal care, care coordination, comprehensiveness of care, physician-patient relationship, patient satisfaction, primary care quality
- MeSH terms
- Australia, Continuity of Patient Care, Family Practice, Health Services Accessibility, Health Services Needs and Demand, Humans, Physician-Patient Relations, Practice Patterns, Physicians', Physicians, Family
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