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Information systems for sustainable competitive advantage
Open accessAbstract
There has been an increase in the attention paid to the strategic potential of information systems and a new willingness to accept the possibility that information systems can be the source of strategic gains. This belief is reflected in a host of publications, from the popular press to respected journals. Much of this has been supported by a very limited set of prominent and well publicized success stories, principally involving marketing and distribution, financial services, and the airlines. Unfortunately, there has been little attempt at an analysis that abstracts from these experiences to determine factors that determine strategic success. This can be attributed in part to the absence of attention paid to unsuccessful ventures in the use of information technology for competitive advantage. Although this paper relies on the same anecdotes, it augments them with data on a few unsuccessful attempts to exploit information technology and with economic theory where appropriate. General conditions that appear necessary for sustainable competitive advantage are developed.
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Citations
Cited by
Bharadwaj, A. S. (2000) · MIS Quarterly · doi:10.2307/3250983 · Cited by 5,042
RAVICHANDRAN, T., LERTWONGSATIEN, C., & LERTWONGSATIEN, C. (2005) · Journal of Management Information Systems · doi:10.1080/07421222.2005.11045820 · Cited by 1,238
Chae, H.-C., Koh, C. E., & Prybutok, V. R. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.1.14 · Cited by 461
Scott, S. V., Van Reenen, J., & Zachariadis, M. (2017) · Research Policy · doi:10.1016/j.respol.2017.03.010 · Cited by 367
eAirlines: Strategic and tactical use of ICTS in the airline industry
Buhalis, D. (2004) · Information & Management · doi:10.1016/j.im.2003.08.015 · Cited by 290
Metadata
- Authors
- Clemons, E. K.
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 1986-10
- Volume
- 11
- Issue
- 3
- Pages
- 131-136
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W1972700021
- Cited by
- 323
- References
- 0
- FWCI
- 5.06
- Type
- journal article
- Language
- en
- Open access
- hybrid
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- Clemons, E. K. (1986). Information systems for sustainable competitive advantage. Information & Management. https://doi.org/10.1016/0378-7206(86)90010-8
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.