The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
The evolution of relationship marketing
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
Developing buyer-seller relationships
Dwyer, F. R., Schurr, P. H., & Oh, S. (1987) · Journal of Marketing · doi:10.1177/002224298705100202 · Cited by 9,139
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Crosby, L. A., & Stephens, N. (1987) · Journal of Marketing Research · doi:10.2307/3151388 · Cited by 456
Cited by
Yim, C. K. (., Tse, D. K., & Chan, K. W. (2008) · Journal of Marketing Research · doi:10.1509/jmkr.45.6.741 · Cited by 583
Technology-driven service strategy
Huang, M.-H., & Rust, R. T. (2017) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0545-6 · Cited by 263
Relationship Marketing: Looking Backwards towards the Future
Payne, A., & Frow, P. (2017) · Journal of Services Marketing · doi:10.1108/jsm-11-2016-0380 · Cited by 216
Cooper, M. J., Upton, N., & Seaman, S. (2005) · Journal of Small Business Management · doi:10.1111/j.1540-627x.2005.00136.x · Cited by 198
Pangarkar, A., Arora, V., & Shukla, Y. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.103001 · Cited by 142
Nilashi, M., Abumalloh, R. A., Ahmadi, H., Samad, S., Alrizq, M., Abosaq, H., & Alghamdi, A. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e21828 · Cited by 30
Social Media, Relationship Marketing and Corporate ESG Performance
Ye, X., Hou, R., Wang, S., & Omar, N. A. B. (2024) · Finance Research Letters · doi:10.1016/j.frl.2024.105288 · Cited by 24
Metadata
- Authors
- Sheth, J. N., & Parvatiyar, A.
- Venue
- International Business Review
- Publisher
- Elsevier BV
- Published
- 1995-01
- Volume
- 4
- Issue
- 4
- Pages
- 397-418
- ISSN
- 0969-5931 (ISSN-L)
- OpenAlex
- W2124060395
- Cited by
- 1,009
- References
- 5
- FWCI
- 17.37
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
