Identifying social media competencies for health professionals: an international modified Delphi study to determine consensus for curricular design
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Abstract
STUDY OBJECTIVE: The use of social media by health professionals is widespread. However, there is a lack of training to support the effective use of these novel platforms that account for the nuances of an effective health and research communication. We sought to identify the competencies needed by health care professionals to develop an effective social media presence as a medical professional, with the goal of building a social media curriculum. METHODS: We conducted a modified Delphi study, utilizing Kraiger's Knowledge, Skills, and Attitudes framework to identify appropriate items for inclusion in a social media curriculum targeted at health care professionals. Experts in this space were defined as health care professionals who had delivered workshops, published papers, or developed prominent social media tools/accounts. They were recruited through a multimodal campaign to complete a series of 3 survey rounds designed to build consensus. In keeping with prior studies, a threshold of 80% endorsement was used for inclusion in the final list of items. RESULTS: Ninety-eight participants met the expert criteria and were invited to participate in the study. Of the 98 participants, 92 (94%) experts completed the first round; of the 92 experts who completed the first round, 83 (90%) completed the second round; and of the 83 experts who completed the second round, 81 (98%) completed the third round of the Delphi study. Eighteen new items were suggested in the first survey and incorporated into the study. A total of 46 items met the 80% inclusion threshold. CONCLUSION: We identified 46 items that were believed to be important for health care professionals using social media. This list should inform the development of curricular activities and objectives.
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Yilmaz et al. developed a broad framework of 46 competencies across multiple domains, of which only six addressed professionalism.
“While Yilmaz et al. developed a broad framework of 46 competencies across multiple domains, only six competencies addressed professionalism (31).”
From Identifying social media professionalism competencies in Vietnamese medical students: a modified Delphi method (2026) · cites this paper as [31]
The Results and Editor’s Capsule Summary report 46 consensus items spanning multiple areas. But the table in the Discussion lists five items under “E-professionalism content,” not six; other potentially related items appear under a separate behavioral or attitudinal heading. The claimed count of six professionalism competencies is therefore not supported by the paper’s categorization. (LLM, conf=0.88)
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Cited by
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Dang, T. K. C., Yeh, B.-I., Park, Y. C., Hoang, B. B., Vinh, K., & Park, K. H. (2026) · Frontiers in Public Health · doi:10.3389/fpubh.2026.1703842 · Cited by 1 · see citing works
- Authors
- Yilmaz, Y., Chan, T. M., Thoma, B., Luc, J. G. Y., Haas, M., Preiksaitis, C., Tran, V., & Gottlieb, M.
- Affiliations
- McMaster University (CA)
- University of Saskatchewan (CA)
- University of British Columbia (CA)
- University of Michigan (US)
- Stanford University (US)
- Rush University Medical Center (US)
- Corresponding author
- Gottlieb, Michael
- Venue
- Annals of Emergency Medicine
- Publisher
- Elsevier BV
- Published
- 2022-06
- Volume
- 79
- Issue
- 6
- Pages
- 560-567
- ISSN
- 0196-0644 (ISSN-L)
- OpenAlex
- W4221113459
- Cited by
- 21
- References
- 58
- Citations by year
- 2026: 3 · 2025: 3 · 2024: 3 · 2023: 8 · 2022: 4
- FWCI
- 3.45
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Annals of Emergency Medicine (publishedVersion, other-oa)
- PubMed (publishedVersion)
- Funders
- Physicians' Services Incorporated Foundation
- Türkiye Bilimsel ve Teknolojik Araştırma Kurumu
- Topics
- Social Sciences › Health › Social Media in Health Education
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Innovations in Medical Education
- Health Sciences › Health Professions › General Health Professions › Health and Medical Education
- Keywords
- healthcare workers, medical education, health communication, scholarly communication, expert consensus
- MeSH terms
- Curriculum, Delphi Technique, Health Personnel, Humans, Social Media
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