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Cited by 333

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator

Chang, Hsin Hsin, Chen, Su Wen·2008·Computers in Human Behavior
DOI 10.1016/j.chb.2008.04.014
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Crossref · 10.1016/j.chb.2008.04.014

Cites

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Metadata

Authors
Chang, H. H., & Chen, S. W.
Venue
Computers in Human Behavior
Publisher
Elsevier BV
Published
2008-09
Volume
24
Issue
6
Pages
2927-2944
ISSN
0747-5632 (ISSN-L)
DOI
10.1016/j.chb.2008.04.014
OpenAlex
W2060917072
Cited by
333
References
12
FWCI
18.88
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator. https://app.cochat.ai/papers/10.1016/j.chb.2008.04.014
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Chang, H. H., & Chen, S. W. (2008). The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2008.04.014

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.