The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Adoption of e-government services in Turkey
Open accessAbstract
This research aims to investigate underlying factors that play role in citizens' decision to use e-government services in Turkey. UTAUT model which was enriched by introducing Trust of internet and Trust of government factors is used in the study. The model is evaluated through a survey conducted with Turkish citizens who are from different regions of the country. A total of 529 answers collected through purposive sampling and the responses were evaluated with the SEM (Structural Equation Modeling) technique. According to the results, Performance expectancy, Social influence, Facilitating conditions and Trust of Internet were found to have a positive effect on behavioral intention to use e-government services. Additionally, both Trust factors were found to have a positive influence on Performance expectancy of e-government services, a relation which, to our best knowledge, hasn't been tested before in e-government context. Effect of Effort expectancy and Trust of government were found insignificant on behavioral intention. We believe that the findings of this study will guide professionals and policy makers in improving and popularizing e-government services by revealing the citizen's priorities regarding e-government services in Turkey. First research on e-government adoption process in Turkey.The relation between Trusting feelings and Performance expectancy is tested.The significant and insignificant factors in e-government adoption are revealed.The research may guide government to increase e-government usage in Turkey.Contributes the literature of e-government adoption in developing countries.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
Significance tests and goodness of fit in the analysis of covariance structures.
Bentler, P. M., & Bonett, D. G. (1980) · Psychological Bulletin · doi:10.1037//0033-2909.88.3.588 · Cited by 19,023
A Caution Regarding Rules of Thumb for Variance Inflation Factors
O’brien, R. M. (2007) · Quality & Quantity · doi:10.1007/s11135-006-9018-6 · Cited by 11,217
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715
Sheppard, B. H., Hartwick, J., & Warshaw, P. R. (1988) · Journal of Consumer Research · doi:10.1086/209170 · Cited by 3,867
The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption
Drexel University, Gefen, D., Straub, D., & Georgia State University (2000) · Journal of the Association for Information Systems · doi:10.17705/1jais.00008 · Cited by 1,833
Extending the technology acceptance model: the influence of perceived user resources
Mathieson, K., Peacock, E., & Chin, W. W. (2001) · ACM SIGMIS Database: the DATABASE for Advances in Information Systems · doi:10.1145/506724.506730 · Cited by 1,099
Cited by
Chen, L., & Aklikokou, A. K. (2020) · International Journal of Public Administration · doi:10.1080/01900692.2019.1660989 · Cited by 317
Humida, T., Al Mamun, M. H., & Keikhosrokiani, P. (2022) · Education and Information Technologies · doi:10.1007/s10639-021-10707-9 · Cited by 133
Mensah, I. K. (2019) · Sage Open · doi:10.1177/2158244019855823 · Cited by 104
Al-Emadi, A., & Anouze, A. L. (2018) · International Journal of Electronic Government Research · doi:10.4018/ijegr.2018010102 · Cited by 19
Metadata
- Authors
- Kurfalı, M., Arifoğlu, A., Tokdemir, G., & Paçin, Y.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2017-01
- Volume
- 66
- Pages
- 168-178
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2524404778
- Cited by
- 311
- References
- 10
- FWCI
- 120.35
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Adoption of e-government services in Turkey. https://app.cochat.ai/papers/10.1016/j.chb.2016.09.041
- The paper
- Kurfalı, M., Arifoğlu, A., Tokdemir, G., & Paçin, Y. (2017). Adoption of e-government services in Turkey. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2016.09.041
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
