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Cited by 104E-Government and Public ServicesTechnology Adoption and User BehaviourHealth, Technology, Consumer Behavior

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Factors Influencing the Intention of University Students to Adopt and Use E-Government Services: An Empirical Evidence in China

Open access
Mensah, Isaac Kofi·2019·Sage Open
DOI 10.1177/2158244019855823
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Abstract

This research article examines the intention of university students to adopt and use e-government services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework for this study. A total of 369 valid responses were collected from Chinese citizens (college students) and used for the data analysis. The data analysis was conducted with SPSS. The results of this study have demonstrated that facilitating conditions, perceived service quality, trust in the government, and social influence were significant predictors of the intention of university students to adopt and use e-government services. Interestingly, performance expectancy, effort expectancy, and trust in the Internet were not significant determinants of the intention to use e-government services. Social influence was significant in determining the trust in the Internet but was not significant in predicting the trust in government. The implications of these findings for the implementation of e-government are discussed.

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Cited by

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Metadata

Authors
Mensah, I. K.
Affiliations
Jiangxi University of Science and Technology (CN)
Corresponding author
Mensah, Isaac Kofi
ORCID
Mensah, Isaac Kofi
Venue
Sage Open
Publisher
SAGE Publications
Published
2019-04
Volume
9
Issue
2
ISSN
2158-2440 (ISSN-L)
DOI
10.1177/2158244019855823
OpenAlex
W2967862680
Cited by
104
References
5
Citations by year
2026: 4 · 2025: 17 · 2024: 19 · 2023: 20 · 2022: 23 · 2021: 13 · 2020: 7
FWCI
45.48
Type
journal article
Language
en
Open access
Licence
Locations
  • SAGE Open (publishedVersion, cc-by)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Political Science and International Relations › E-Government and Public Services
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords
e-government services, technology adoption intention, university students, UTAUT, facilitating conditions, perceived service quality, public trust in government, social influence, online trust, e-government implementation, China

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CoChat. (2026). Citation check: Factors Influencing the Intention of University Students to Adopt and Use E-Government Services: An Empirical Evidence in China. https://app.cochat.ai/papers/10.1177/2158244019855823
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Mensah, I. K. (2019). Factors Influencing the Intention of University Students to Adopt and Use E-Government Services: An Empirical Evidence in China. Sage Open. https://doi.org/10.1177/2158244019855823

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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