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Parasocial relationships with artificial intelligence (AI): A systematic review of benefits and risks

Hung, Jing Wen, Lee, Charlotte K.Y., Kasturiratna, K.T.A. Sandeeshwara, Hartanto, Andree·2026·Computers in Human Behavior: Artificial Humans
DOI 10.1016/j.chbah.2026.100323
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  • A review by Hung et al. (2026) identified a pattern in which use can lead to emotional and behavioral dependency and the displacement of human relationships.

    “On the other hand, they also identified a pattern in which use can lead to emotional and behavioral dependency and the displacement of human relationships.”

    From How Do Fans Use AI Social Chatbots? A Multi-Method Exploration of Fan Accounts (2026) · cites this paper as Hung et al., 2026

  • A review by Hung et al. (2026) identified benefits of parasocial relationships with social chatbots, including emotional support and social needs, enjoyment, and community belonging and participation.

    “A review by Hung et al. (2026) identified benefits of what they characterized as parasocial relationships with social chatbots, including emotional support and social needs, enjoyment, and community belonging and participation.”

    From How Do Fans Use AI Social Chatbots? A Multi-Method Exploration of Fan Accounts (2026) · cites this paper as Hung et al., 2026

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Research works printed but not linked: 75

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Metadata

Authors
Hung, J. W., Lee, C. K. Y., Kasturiratna, K. T. A. S., & Hartanto, A.
ORCID
Venue
Computers in Human Behavior: Artificial Humans
Publisher
Elsevier BV
Published
2026-05
Volume
8
Pages
100323
ISSN
2949-8821
DOI
10.1016/j.chbah.2026.100323
Cited by
13
References
20
Language
en
Licence
Funders
Government of Singapore Ministry of Education

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