The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
The progression of online trust in the multi-channel retailer context and the role of product uncertainty
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Citations
Cites
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822
Modern Methods for Business Research
(1998) · doi:10.4324/9781410604385 · Cited by 6,534
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003) · Information Systems Research · doi:10.1287/isre.14.2.189.16018 · Cited by 6,479
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
E-commerce: the role of familiarity and trust.
Gefen, D. (2000) · Omega · doi:10.1016/s0305-0483(00)00021-9 · Cited by 3,529
Building Effective Online Marketplaces with Institution-Based Trust
Pavlou, P. A., & Gefen, D. (2004) · Information Systems Research · doi:10.1287/isre.1040.0015 · Cited by 2,516
Trust and commitment in the United States and Japan
Yamagishi, T., & Yamagishi, M. (1994) · Motivation and Emotion · doi:10.1007/bf02249397 · Cited by 2,392
A trust model for consumer Internet shopping
Lee, M. K. O., & Turban, E. (2001) · International Journal of Electronic Commerce · doi:10.1080/10864415.2001.11044227 · Cited by 2,012
Understanding the influence of national culture on the development of trust
Doney, P. M., Cannon, J. P., & Mullen, M. R. (1998) · The Academy of Management Review · doi:10.2307/259297 · Cited by 1,844
Cited by
Kim, S., & Park, H. (2013) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.11.006 · Cited by 1,037
A meta-analysis of online trust relationships in e-commerce.
Kim, Y., & Peterson, R. A. (2017) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2017.01.001 · Cited by 541
Sullivan, Y. W., & Kim, D. J. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2017.12.008 · Cited by 443
Gao, L., & Waechter, K. A. (2017) · Information Systems Frontiers · doi:10.1007/s10796-015-9611-0 · Cited by 367
Factors affecting adoption of online banking: A meta-analytic structural equation modeling study
Montazemi, A. R., & Qahri-Saremi, H. (2015) · Information & Management · doi:10.1016/j.im.2014.11.002 · Cited by 293
Metadata
- Authors
- Bock, G.-W., Lee, J., Kuan, H.-H., & Kim, J.-H.
- Venue
- Decision Support Systems
- Publisher
- Elsevier BV
- Published
- 2012-04
- Volume
- 53
- Issue
- 1
- Pages
- 97-107
- ISSN
- 0167-9236 (ISSN-L)
- OpenAlex
- W2058418786
- Cited by
- 189
- References
- 14
- FWCI
- 25.31
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
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- CoChat. (2026). Citation check: The progression of online trust in the multi-channel retailer context and the role of product uncertainty. https://app.cochat.ai/papers/10.1016/j.dss.2011.12.007
- The paper
- Bock, G.-W., Lee, J., Kuan, H.-H., & Kim, J.-H. (2012). The progression of online trust in the multi-channel retailer context and the role of product uncertainty. Decision Support Systems. https://doi.org/10.1016/j.dss.2011.12.007
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
