Cited by 236Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyAuction Theory and Applications

Antecedents of trust in online auctions

Chiu, Chao-Min, Huang, Hsin-Yi, Yen, Chia-Hui·2010·Electronic Commerce Research and Applications

Integrity signals

Registry

Crossref · 10.1016/j.elerap.2009.04.003

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  • Bidding justice-a buyer's overall perception of fairness and treatment received from the seller-influences trust in the community.

    “In a study by Chiu et al. (2010) on trust in an online auction market, bidding justice (i.e. a buyer's overall perception of fairness and treatment received from the seller) was found to influence trust in the community.”

    From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Chiu et al., 2010

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References 96 · Cited by 236

Authors
Chiu, C.-M., Huang, H.-Y., & Yen, C.-H.
Affiliations
National Central University (TW)
Corresponding author
Chiu, Chao-Min
Venue
Electronic Commerce Research and Applications
Publisher
Elsevier BV
Published
2010-03
Volume
9
Issue
2
Pages
148-159
ISSN
1567-4223 (ISSN-L)
OpenAlex
W2014792668
Cited by
236
References
96
Citations by year
2026: 6 · 2025: 5 · 2024: 9 · 2023: 14 · 2022: 20 · 2021: 16 · 2020: 20 · 2019: 18 · 2018: 14 · 2017: 13 · 2016: 19 · 2015: 20 · 2014: 16 · 2013: 17 · 2012: 13
FWCI
21.00
Type
journal article
Language
en
Open access
closed
Locations
Electronic Commerce Research and Applications (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Auction Theory and Applications
Keywords
online auctions, trust, distributive justice, procedural justice, interpersonal justice, informational justice, perceived justice, repurchase intention, customer loyalty

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