The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content
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Citations
Cites
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods
Tausczik, Y. R., & Pennebaker, J. W. (2010) · Journal of Language and Social Psychology · doi:10.1177/0261927x09351676 · Cited by 5,774
Bettman, J. R., & Park, C. W. (1980) · Journal of Consumer Research · doi:10.1086/208812 · Cited by 1,344
Shopping online for freedom, control, and fun.
Wolfinbarger, M., & Gilly, M. C. (2001) · California Management Review · doi:10.2307/41166074 · Cited by 1,150
Cognitive Fit: An Empirical Study of Information Acquisition
Vessey, I., & Galletta, D. (1991) · Information Systems Research · doi:10.1287/isre.2.1.63 · Cited by 705 · cited 1×
“Theoretically, when the information expressed in the text matches the consumer's own information-processing strategy, a cognitive fit occurs (Vessey and Galletta 1991).”
BackgroundTwo-sided advertising: A meta-analysis
Eisend, M. (2006) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2005.11.001 · Cited by 305 · cited 1×
“In addition, Eisend (2006) suggested that two-sided messages can also enhance source credibility, since the consumers' perception of these will be that of an unbiased third party evaluator (as in the case of consumer advocacy groups).”
Background
Cited by
Xiang, Z., Du, Q., Ma, Y., & Fan, W. (2017) · Tourism Management · doi:10.1016/j.tourman.2016.10.001 · Cited by 1,051
Filieri, R. (2015) · Journal of Business Research · doi:10.1016/j.jbusres.2014.11.006 · Cited by 1,083
What makes a useful online review? Implication for travel product websites
Liu, Z., & Park, S. (2015) · Tourism Management · doi:10.1016/j.tourman.2014.09.020 · Cited by 963
Filieri, R., McLeay, F., Tsui, B., & Lin, Z. (2018) · Information & Management · doi:10.1016/j.im.2018.04.010 · Cited by 477
Yin, D., Mitra, S., & Zhang, H. (2016) · Information Systems Research · doi:10.1287/isre.2015.0617 · Cited by 365
Metadata
- Authors
- Korfiatis, N., García-Bariocanal, E., & Sánchez-Alonso, S.
- Venue
- Electronic Commerce Research and Applications
- Publisher
- Elsevier BV
- Published
- 2012-05
- Volume
- 11
- Issue
- 3
- Pages
- 205-217
- ISSN
- 1567-4223 (ISSN-L)
- OpenAlex
- W1999615887
- Cited by
- 548
- References
- 6
- FWCI
- 45.01
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
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- CoChat. (2026). Citation check: Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content. https://app.cochat.ai/papers/10.1016/j.elerap.2011.10.003
- The paper
- Korfiatis, N., García-Bariocanal, E., & Sánchez-Alonso, S. (2012). Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content. Electronic Commerce Research and Applications. https://doi.org/10.1016/j.elerap.2011.10.003
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
