The DOI matches its Crossref record; 103 of the 105 references it cites were found in a registry or an index.
Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong
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“Similarly, the evolution of AI might also threaten governments through several applications, such as using AI for surveillance purposes, which raises significant privacy concerns for individuals (Yigitcanlar et al., 2023).”
From Navigating the perils of artificial intelligence: a focused review on ChatGPT and responsible research and innovation (2024) · cites this paper as Yigitcanlar et al., 2023
Citations
Cites
Determining sample size for research activities
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Consumers acceptance of artificially intelligent (AI) device use in service delivery
Gursoy, D., Chi, O. H., Lu, L., & Nunkoo, R. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.03.008 · Cited by 1,437
Artificial Intelligence and the Public Sector—Applications and Challenges
Wirtz, B. W., Weyerer, J. C., & Geyer, C. (2019) · International Journal of Public Administration · doi:10.1080/01900692.2018.1498103 · Cited by 1,341
On big data, artificial intelligence and smart cities
Allam, Z., & Dhunny, Z. A. (2019) · Cities · doi:10.1016/j.cities.2019.01.032 · Cited by 1,178
In AI we trust? Perceptions about automated decision-making by artificial intelligence
Araujo, T., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2020) · AI & SOCIETY · doi:10.1007/s00146-019-00931-w · Cited by 1,038
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Cited by
Sorted by citations
Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review
David, A. J., Yiğitcanlar, T., Li, R. Y. M., Corchado, J. M., Cheong, P. H., Mossberger, K., & Mehmood, R. (2023) · Sustainability · doi:10.3390/su15129645 · Cited by 260
Self-citationBibri, S. E., Huang, J., & Krogstie, J. (2024) · Sustainable Cities and Society · doi:10.1016/j.scs.2024.105516 · Cited by 135
Yiğitcanlar, T., David, A. J., Li, W., Fookes, C., Bibri, S. E., & Ye, X. (2024) · Smart Cities · doi:10.3390/smartcities7040064 · Cited by 142
Understanding Smart Governance of Sustainable Cities: A Review and Multidimensional Framework
Almulhim, A. I., & Yiğitcanlar, T. (2025) · Smart Cities · doi:10.3390/smartcities8040113 · Cited by 129
Guo, B., Yu, H., & Jin, G. (2024) · Sustainable Cities and Society · doi:10.1016/j.scs.2024.105365 · Cited by 90
Metadata
- Authors
- Yigitcanlar, T., Li, R. Y. M., Beeramoole, P. B., & Paz, A.
- Affiliations
- Hong Kong Shue Yan University (CN)
- Queensland University of Technology (AU)
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2023-06
- Volume
- 40
- Issue
- 3
- Pages
- 101833
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W4376135829
- Cited by
- 142
- References
- 105
- Citations by year
- 2026: 27 · 2025: 65 · 2024: 35 · 2023: 15
- FWCI
- 139.60
- Type
- journal article
- Language
- en
- Open access
- green
- purl.org
- Licence
- Locations
- Government Information Quarterly (publishedVersion)
- QUT ePrints (Queensland University of Technology) (submittedVersion, cc-by-nc-nd)
- Funders
- Australian Research Council (DP220101255)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Urban Studies › Smart Cities and Technologies
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- artificial intelligence, public perception of AI, municipal services, perceived usefulness of AI, ease of use, resource management, public safety, environmental crisis management, AI policy, Australia, Hong Kong
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