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Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong

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Yigitcanlar, Tan, Li, Rita Yi Man, Beeramoole, Prithvi Bhat, Paz, Alexander·2023·Government Information Quarterly

DOI 10.1016/j.giq.2023.101833

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Authors: Yigitcanlar, T., Li, R. Y. M., Beeramoole, P. B., & Paz, A.
Affiliations: Hong Kong Shue Yan University (CN)
Queensland University of Technology (AU)
ORCID: Li, Rita Yi Man
Beeramoole, Prithvi Bhat
Paz, Alexander
Venue: Government Information Quarterly
Publisher: Elsevier BV
Published: 2023-06
Volume: 40
Issue: 3
Pages: 101833
ISSN: 0740-624X (ISSN-L)
DOI: 10.1016/j.giq.2023.101833
OpenAlex: W4376135829
Cited by: 142
References: 105
Citations by year: 2026: 27 · 2025: 65 · 2024: 35 · 2023: 15
FWCI: 139.60
Type: journal article
Language: en
Open access: green
purl.org
Licence: cc-by-nc-nd
www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
doi.org/10.15223/policy-017 (stm-asf)
doi.org/10.15223/policy-037 (stm-asf)
doi.org/10.15223/policy-012 (stm-asf)
doi.org/10.15223/policy-029 (stm-asf)
doi.org/10.15223/policy-004 (stm-asf)
Locations: Government Information Quarterly (publishedVersion)
QUT ePrints (Queensland University of Technology) (submittedVersion, cc-by-nc-nd)
Funders: Australian Research Council (DP220101255)
Topics: Social Sciences › Political Science and International Relations › E-Government and Public Services
Social Sciences › Urban Studies › Smart Cities and Technologies
Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Keywords: artificial intelligence, public perception of AI, municipal services, perceived usefulness of AI, ease of use, resource management, public safety, environmental crisis management, AI policy, Australia, Hong Kong

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Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong

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