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Cited by 117Nursing education and managementHealthcare Education and Workforce IssuesOccupational Health and Burnout

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Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave: A questionnaire study

Vermeir, P., Blot, S., Degroote, S., Vandijck, D., Mariman, A., Vanacker, T., Peleman, R., Verhaeghe, R., Vogelaers, D.·2018·Intensive and Critical Care Nursing
DOI 10.1016/j.iccn.2018.07.001
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Abstract

Objectives To investigate the relationship between communication and job satisfaction and their association with intention to leave and burnout among intensive care unit nurses. Research methodology/design A multicentre questionnaire study. Setting/participants Intensive care nurses (n = 303) from three Flemish hospitals. Main outcome measures Communication satisfaction assessed by the Communication Satisfaction Questionnaire, intention to leave through the Turnover Intention Scale (from the Questionnaire for the Perception and Assessment of Labour) and burnout by the Maslach Burnout Inventory. Job satisfaction was measured by a visual analogue scale. Results Average job satisfaction was 7.66 ± 1.34/10. Nurses were most satisfied about 'Communication with supervisor' (68.46%), and most dissatisfied about 'Organisational perspectives' (34.12%). Turnover intention was low among 49.5% (150/290) and high among 6.6% (20/290). Three percent (9/299) of intensive care nurses were at risk for burnout. All dimensions of communication satisfaction were moderately associated with job satisfaction, intention to leave and burnout. Conclusion This study demonstrated high levels of communication and job satisfaction in a sample of nurses in Flanders. Intention to leave and burnout prevalence were low. To a certain extent, communication satisfaction might be associated with job satisfaction, intention to leave and burnout.

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  • Several studies indicated a correlation between communication and staff job satisfaction and intent to stay at their current place of employment.

    “Several of the studies indicated a correlation between communication and staff job satisfaction and intent to stay at their current place of employment (Ammouri et al., 2015 ;Sveinsdóttir & Blöndal, 2014 ;Vermeir et al., 2018 ;Wang et al., 2018 ).”

    From Nurse manager communication and outcomes for nursing: An integrative review. (2021) · cites this paper as Vermeir et al., 2018

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Metadata

Authors
Vermeir, P., Blot, S., Degroote, S., Vandijck, D., Mariman, A., Vanacker, T., Peleman, R., Verhaeghe, R., & Vogelaers, D.
Affiliations
  • Ghent University Hospital (BE)
  • The University of Queensland (AU)
  • Ghent University (BE)
Corresponding author
Vermeir, P.
ORCID
Venue
Intensive and Critical Care Nursing
Publisher
Elsevier BV
Published
2018-10
Volume
48
Pages
21-27
ISSN
0964-3397 (ISSN-L)
DOI
10.1016/j.iccn.2018.07.001
OpenAlex
W2883579860
Cited by
117
References
0
Citations by year
2026: 5 · 2025: 15 · 2024: 20 · 2023: 13 · 2022: 16 · 2021: 20 · 2020: 19 · 2019: 8
FWCI
22.71
Type
journal article
Language
en
Open access
closed
Licence
Locations
  • Intensive and Critical Care Nursing (publishedVersion)
  • PubMed (publishedVersion)
  • Ghent University Academic Bibliography (Ghent University) (publishedVersion)
  • Ghent University Academic Bibliography (Ghent University) (submittedVersion)
  • Document Server@UHasselt (UHasselt) (submittedVersion)
Topics
  • Health Sciences › Nursing › Research and Theory › Nursing education and management
  • Health Sciences › Nursing › Leadership and Management › Healthcare Education and Workforce Issues
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Occupational Health and Burnout
Keywords
communication satisfaction, job satisfaction, burnout, turnover intention, intensive care unit nurses, critical care nursing, superior-subordinate communication, organizational perspective, nurse retention
MeSH terms
Adult, Belgium, Burnout, Professional, Communication, Female, Humans, Job Satisfaction, Male, Middle Aged, Nursing Staff, Hospital, Personnel Turnover, Surveys and Questionnaires, Critical Care Nursing

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