To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Seller reputation influences a buyer's trust towards the seller.
“Twelve studies found that the reputation of a seller influences a buyer's trust towards a seller.”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Bente et al., 2012
Trustworthy photos lead to significantly higher trust ratings as well as purchases.
“Trustworthy photos lead to significantly higher trust ratings as well as purchases.”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Bente et al., 2012
The use of a seller's profile picture has a positive effect on buyers' behaviour.
“Of these, three studies found a positive effect of the use of a seller's profile picture on buyers' behaviour.”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Bente et al., 2012
The citation lists haven’t been fetched yet
References 126 · Cited by 150
- Authors
- Bente, G., Baptist, O., & Leuschner, H.
- Affiliations
- University of Cologne (DE)
- Corresponding author
- Bente, Gary
- ORCID
- Bente, Gary
- Venue
- International Journal of Human-Computer Studies
- Publisher
- Elsevier BV
- Published
- 2012-01
- Volume
- 70
- Issue
- 1
- Pages
- 1-13
- ISSN
- 1071-5819 (ISSN-L)
- OpenAlex
- W2044593244
- Cited by
- 150
- References
- 126
- Citations by year
- 2026: 8 · 2025: 4 · 2024: 8 · 2023: 14 · 2022: 9 · 2021: 23 · 2020: 11 · 2019: 18 · 2018: 15 · 2017: 7 · 2016: 6 · 2015: 9 · 2014: 12 · 2013: 5 · 2012: 1
- FWCI
- 13.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Human-Computer Studies (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Keywords
- seller reputation, buyer trust, purchase behavior, e-commerce trust, trust signals, information uncertainty, online transactions, trust game
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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