Research on information technology in the hospitality industry
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
O'Connor and Murphy reviewed recent research on information technology in the hospitality industry and revealed three broad research areas: the Internet's effects on distribution; on pricing; and on consumer interactions.
“O'Connor and Murphy (2004) reviewed recent research on information technology in the hospitality industry and revealed three broad research areas: the Internet's effects on distribution; on pricing; and on consumer interactions.”
From Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008) · cites this paper as O'Connor and Murphy (2004)
Cites
Conceptualizing Web site quality and its consequences in the lodging industry
Jeong, M., Oh, H., & Gregoire, M. (2003) · International Journal of Hospitality Management · doi:10.1016/s0278-4319(03)00016-1 · Cited by 337 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823 · see citing works
Marketing strategies, perceived risks, and consumer trust in online buying behaviour
Pappas, N. (2016) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2015.11.007 · Cited by 461 · see citing works
- Authors
- O’Connor, P., & Murphy, J.
- Affiliations
- École Supérieure des Sciences Économiques et Commerciales (FR)
- Corresponding author
- O’Connor, Peter
- ORCID
- O’Connor, Peter
- Venue
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Published
- 2004-12
- Volume
- 23
- Issue
- 5
- Pages
- 473-484
- ISSN
- 0278-4319 (ISSN-L)
- OpenAlex
- W2014757837
- Cited by
- 176
- References
- 1
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 6 · 2023: 6 · 2022: 9 · 2021: 8 · 2020: 10 · 2019: 10 · 2018: 7 · 2017: 8 · 2016: 12 · 2015: 14 · 2014: 16 · 2013: 17 · 2012: 7
- FWCI
- 8.87
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Hospitality Management (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Keywords
- information technology, hospitality industry, internet influence, distribution channels, pricing, consumer interaction, dot-com bubble, research rigor, research relevance
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
