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Cited by 199Emotional Intelligence and PerformanceJob Satisfaction and Organizational BehaviorEmotional Labor in Professions

The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel

Jung, Hyo Sun, Yoon, Hye Hyun·2012·International Journal of Hospitality Management
DOI 10.1016/j.ijhm.2011.06.008
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Crossref · 10.1016/j.ijhm.2011.06.008

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  • Trait EI correlates with counterproductive work behaviors.

    “Finally, trait EI also correlates with organizational variables of broader significance, such as entrepreneurial behaviors (Ahmetoglu, Leutner, & Chamorro-Premuzic, 2011), work engagement (Akhtar, Boustani, Tsivrikos, & Chamorro-Premuzic, 2015), and counterproductive work behaviors (Jung & Yoon, 2012).”

    From Developments in Trait Emotional Intelligence Research (2016) · cites this paper as Jung & Yoon, 2012

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Authors
Jung, H. S., & Yoon, H. H.
Affiliations
Kyung Hee University (KR)
Corresponding author
Yoon, Hye Hyun
ORCID
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2012-06
Volume
31
Issue
2
Pages
369-378
ISSN
0278-4319 (ISSN-L)
DOI
10.1016/j.ijhm.2011.06.008
OpenAlex
W2051825293
Cited by
199
References
5
Citations by year
2026: 5 · 2025: 12 · 2024: 13 · 2023: 15 · 2022: 17 · 2021: 16 · 2020: 13 · 2019: 20 · 2018: 16 · 2017: 16 · 2016: 15 · 2015: 12 · 2014: 12 · 2013: 10 · 2012: 7
FWCI
12.58
Type
journal article
Language
en
Open access
closed
Licence
Locations
International Journal of Hospitality Management (publishedVersion)
Funders
Kyung Hee University
Topics
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Sociology and Political Science › Emotional Labor in Professions
Keywords
emotional intelligence, counterproductive work behavior, organizational citizenship behavior, food and beverage employees, hotel employees, emotion appraisal, use of emotion, self-emotion appraisal, five-star hotels

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