The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.
Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support
Abstract
Abstract Given the pivotal role of job crafting in the hospitality industry, this study investigates the relationship of job crafting to job satisfaction and the mediating effect of job burnout along with the moderating effect of perceived organizational support. Survey data from 355 frontline hotel employees in Taiwan show job crafting is positively related to job satisfaction, while job burnout negatively mediates the relationship between job crafting and job satisfaction. Furthermore, perceived organizational support moderates the relationships among job crafting, burnout, and satisfaction. These findings suggest courses of action for human resource managers as well as future research directions.
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Cites
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Conservation of resources: A new attempt at conceptualizing stress
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SPSS and SAS procedures for estimating indirect effects in simple mediation models
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Self-Reports in Organizational Research: Problems and Prospects
Podsakoff, P. M., & Organ, D. W. (1986) · Journal of Management · doi:10.1177/014920638601200408 · Cited by 17,102
The measurement of experienced burnout
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The job demands-resources model of burnout.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.3.499 · Cited by 13,643
The Job Demands‐Resources model: state of the art
Bakker, A. B., & Demerouti, E. (2007) · Journal of Managerial Psychology · doi:10.1108/02683940710733115 · Cited by 12,996
Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models
Sobel, M. E. (1982) · Sociological Methodology · doi:10.2307/270723 · Cited by 12,810
Mediation in experimental and nonexperimental studies: New procedures and recommendations.
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Perceived organizational support.
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Cited by
Mat Dangi, M. R., & Mohamed Saat, M. (2021) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v11-i1/8288 · Cited by 11
Metadata
- Authors
- Cheng, J.-C., & O-Yang, Y.
- Venue
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Published
- 2018-06
- Volume
- 72
- Pages
- 78-85
- ISSN
- 0278-4319 (ISSN-L)
- OpenAlex
- W2790491950
- Cited by
- 351
- References
- 16
- FWCI
- 46.93
- Type
- journal article
- Language
- en
- Open access
- closed
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