Cited by 223Sharing Economy and PlatformsTechnology Adoption and User BehaviourCustomer Service Quality and Loyalty

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In Airbnb we trust: Understanding consumers’ trust-attachment building mechanisms in the sharing economy

Yang, Sung-Byung, Lee, Kyungmin, Lee, Hanna, Koo, Chulmo·2019·International Journal of Hospitality Management

DOI 10.1016/j.ijhm.2018.10.016

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Authors: Yang, S.-B., Lee, K., Lee, H., & Koo, C.
Affiliations: Kyung Hee University (KR)
Corresponding author: Koo, Chulmo
ORCID: Yang, Sung-Byung
Lee, Kyungmin
Koo, Chulmo
Venue: International Journal of Hospitality Management
Publisher: Elsevier BV
Published: 2019-10
Volume: 83
Pages: 198-209
ISSN: 0278-4319 (ISSN-L)
DOI: 10.1016/j.ijhm.2018.10.016
OpenAlex: W2899909180
Cited by: 222
References: 81
Citations by year: 2026: 13 · 2025: 19 · 2024: 37 · 2023: 30 · 2022: 39 · 2021: 39 · 2020: 34 · 2019: 11
FWCI: 37.57
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: International Journal of Hospitality Management (publishedVersion)
Funders: National Research Foundation of Korea (NRF-2016S1A3A2925146)
Ministry of Education
Topics: Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Keywords: Airbnb, sharing economy, consumer trust, attachment theory, cognitive trust, affective trust, emotional distance, behavioral intention, peer-to-peer accommodation

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In Airbnb we trust: Understanding consumers’ trust-attachment building mechanisms in the sharing economy

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