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Cited by 412

The DOI matches its Crossref record; 79 of the 79 references it cites were found in a registry or an index.

COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics

Open access
Jung, Hyo Sun, Jung, Yoon Sik, Yoon, Hye Hyun·2021·International Journal of Hospitality Management

Abstract

COVID-19 has caused an unprecedented crisis in all industries around the world. This study sought to verify that job insecurity, as perceived by deluxe hotel employees, significantly affects their job engagement and turnover intent and to determine the moderating effect of generational characteristics. The finding showed that perceptions of job insecurity had negative effects on the engagement of deluxe hotel employees. Also, employees’ job engagement can decrease turnover intent. The engagement of employees fully mediated the relationship between perceptions of job insecurity and turnover intent, and job insecurity caused by COVID-19 had a greater influence on Generation Y than Generation X in reducing job engagement, indicating that the negative impact of job insecurity is higher in Generation Y.

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Registry

Crossref · 10.1016/j.ijhm.2020.102703

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Metadata

Authors
Jung, H. S., Jung, Y. S., & Yoon, H. H.
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2021-01
Volume
92
Pages
102703
ISSN
0278-4319 (ISSN-L)
OpenAlex
W3092313208
Cited by
412
References
79
FWCI
79.86
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. https://app.cochat.ai/papers/10.1016/j.ijhm.2020.102703
The paper
Jung, H. S., Jung, Y. S., & Yoon, H. H. (2021). COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2020.102703

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.