Outcomes of job insecurity among hotel employees during COVID-19
Open accessAbstract
Purpose: This paper investigates the consequences of job insecurity among hotel employees during the COVID-19 pandemic. Design/methodology/approach: Data were obtained from the employees of two five-star chain hotels in Turkey. The study hypotheses were tested via structural equation modeling. Findings: The research findings demonstrate that job insecurity exacerbates job tension. Job tension erodes employees’ trust in organization and aggravates their propensity to leave work early and be late for work. As hypothesized, job tension mediates the effect of job insecurity on organizational trust and the abovementioned outcomes. Originality/value: This study adds to the hospitality literature by assessing the interrelationships of job insecurity, job tension, organizational trust and nonattendance intentions.
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Individuals exposed to high job stress-such as toxic leadership or excessive workload-experience emotional and physical resource depletion, increasing strain and workplace bullying.
“Resources (JD-R) model, individuals exposed to high job stress—such as toxic leadership or excessive workload—experience emotional and physical resource depletion, increasing strain and workplace bullying [48].”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [48]
The ‘Job tension as a mediator between job insecurity and proclivity to display nonattendance intentions’ section says high job demands, including work overload, deplete emotional and physical resources and heighten strain. The paper discusses job insecurity and nonattendance intentions as outcomes, but does not identify toxic leadership as a stressor or say resource depletion increases workplace bullying; bullying appears only in a reference title. Page numbers are unavailable in our copy. (LLM, conf=0.88)
Experimental — accuracy not yet measuredNarcissistic leadership, identified as a job stressor, contributes to the depletion of nurses' energy and emotional and physical resources, consequently escalating the occurrence of workplace bullying as a manifestation of work-related strain.
“Drawing on the health impairment component of this model, it can be posited that narcissistic leadership, identified as a job stressor, contributes to the depletion of nurses’ energy and emotional and physical resources, consequently escalating the occurrence of workplace bullying as a manifestation of work-related strain [48].”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [48]
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- Authors
- Karatepe, O. M., Okumus, F., & Saydam, M. B.
- Affiliations
- Eastern Mediterranean University (CY)
- Corresponding author
- Karatepe, Osman M.
- Venue
- International Hospitality Review
- Publisher
- Emerald
- Published
- 2022-08-09
- Volume
- 38
- Issue
- 1
- Pages
- 101-118
- ISSN
- 2516-8142 (ISSN-L)
- OpenAlex
- W4297682360
- Cited by
- 25
- References
- 74
- Citations by year
- 2026: 2 · 2025: 4 · 2024: 5 · 2023: 13 · 2022: 1
- FWCI
- 6.61
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- International Hospitality Review (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Health Sciences › Health Professions › General Health Professions › Employment and Welfare Studies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- job insecurity, hotel employees, COVID-19 pandemic, occupational stress, organizational trust, absenteeism, early departure, five-star hotels, hospitality workforce
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