Influencing factors of trust in consumer-to-consumer electronic commerce with gender and age
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Perceived website quality has a positive influence on institution-based trust.
“Perceived website quality was found to have a positive influence on institution-based trust by three studies (Ha & Liu, 2010;Jones & Leonard, 2008;Yoon & Occeña, 2015)”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Yoon & Occeña, 2015
The sharing economy is a special case of C2C e-commerce.
“We consider the sharing economy as a special case of C2C ecommerce, because transactions take place between peers, are mediated via the Internet, and many of the trust issues present in C2C are similar to those in the sharing economy.”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Yoon & Occeña, 2015
The positive effect of perceived website quality on institution-based trust was found only for people in their twenties.
“although Yoon and Occeña only found this effect for people in their twenties.”
From Antecedents of trust in the sharing economy: A systematic review (2017) · cites this paper as Yoon & Occeña, 2015
Cites
Lewis, J. D., & Weigert, A. (1985) · Social Forces · doi:10.2307/2578601 · Cited by 4,163 · see citing works
A trust model for consumer Internet shopping
Lee, M. K. O., & Turban, E. (2001) · International Journal of Electronic Commerce · doi:10.1080/10864415.2001.11044227 · Cited by 2,012 · see citing works
Some antecedents and effects of trust in virtual communities
Ridings, C. M., Gefen, D., & Arinze, B. (2002) · The Journal of Strategic Information Systems · doi:10.1016/s0963-8687(02)00021-5 · Cited by 1,423 · see citing works
On-line trust: concepts, evolving themes, a model
Corritore, C. L., Kracher, B., & Wiedenbeck, S. (2003) · International Journal of Human-Computer Studies · doi:10.1016/s1071-5819(03)00041-7 · Cited by 1,200 · see citing works
Inexperience and experience with online stores: the importance of TAM and trust
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2003.817277 · Cited by 965 · see citing works
EVERARD, A., & GALLETTA, D. F. (2005) · Journal of Management Information Systems · doi:10.2753/mis0742-1222220303 · Cited by 451 · see citing works
Trust in consumer-to-consumer electronic commerce
Jones, K., & Leonard, L. N. K. (2008) · Information & Management · doi:10.1016/j.im.2007.12.002 · Cited by 272 · see citing works
McCloskey, D. W. (2006) · Journal of Organizational and End User Computing · doi:10.4018/joeuc.2006070103 · Cited by 268 · see citing works
Qureshi, I., Fang, Y., Ramsey, E., McCole, P., Ibbotson, P., & Compeau, D. (2009) · European Journal of Information Systems · doi:10.1057/ejis.2009.15 · Cited by 262 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
The Role of Live Streaming in Building Consumer Trust and Engagement with Social Commerce Sellers
Wongkitrungrueng, A., & Assarut, N. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2018.08.032 · Cited by 1,477 · see citing works
Antecedents of trust in the sharing economy: A systematic review
ter Huurne, M., Ronteltap, A., Corten, R., & Buskens, V. (2017) · Journal of Consumer Behaviour · doi:10.1002/cb.1667 · Cited by 456 · see citing works
Hawlitschek, F., Teubner, T., & Weinhardt, C. (2016) · Die Unternehmung · doi:10.5771/0042-059x-2016-1-26 · Cited by 217 · see citing works
Guo, Y., Bao, Y., Stuart, B. J., & Le‐Nguyen, K. (2018) · Information Systems Journal · doi:10.1111/isj.12144 · Cited by 127 · see citing works
Tsai, J. C.-A., & Hung, S.-Y. (2019) · Information & Management · doi:10.1016/j.im.2018.09.014 · Cited by 104 · see citing works
Trust and Distrust in E-Commerce
Lee, S.-J., Ahn, C., Song, K. M., & Ahn, H. (2018) · Sustainability · doi:10.3390/su10041015 · Cited by 66 · see citing works
- Authors
- Yoon, H. S., & Occeña, L. G.
- Affiliations
- University of Missouri (US)
- Corresponding author
- Yoon, Hyun Shik
- ORCID
- Yoon, Hyun Shik
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2015-06
- Volume
- 35
- Issue
- 3
- Pages
- 352-363
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W2024408409
- Cited by
- 192
- References
- 9
- Citations by year
- 2026: 9 · 2025: 13 · 2024: 13 · 2023: 17 · 2022: 22 · 2021: 39 · 2020: 21 · 2019: 25 · 2018: 17 · 2017: 8 · 2016: 7 · 2015: 1
- FWCI
- 20.08
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Information Management (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- consumer-to-consumer e-commerce, online trust, trust model, website quality, interpersonal trust, gender differences, age differences, moderating effect, online shopping
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
