The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation
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UTAUT2 is a prominent theoretical model that aims to understand the factors that influence individuals' adoption and use of new technologies in organizational and personal contexts.
“UTAUT2 is a prominent theoretical model that aims to understand the factors that influence individuals' adoption and use of new technologies in organizational and personal contexts (Tamilmani et al., 2021).”
From Students’ Acceptance of ChatGPT in Higher Education: An Extended Unified Theory of Acceptance and Use of Technology (2024) · cites this paper as Tamilmani et al., 2021
Cites
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
The magical number seven, plus or minus two: Some limits on our capacity for processing information.
Miller, G. A. (1956) · Psychological Review · doi:10.1037/h0043158 · Cited by 17,812 · see citing works
Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M., & Williams, M. D. (2019) · Information Systems Frontiers · doi:10.1007/s10796-017-9774-y · Cited by 2,137 · see citing works
Self-citationAn empirical validation of a unified model of electronic government adoption (UMEGA)
Dwivedi, Y. K., Rana, N. P., Janssen, M., Lal, B., Williams, M. D., & Clement, M. (2017) · Government Information Quarterly · doi:10.1016/j.giq.2017.03.001 · Cited by 622 · see citing works
Self-citationAdoption of in-store mobile payment: Are perceived risk and convenience the only drivers?
de Kerviler, G., Demoulin, N. T. M., & Zidda, P. (2016) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2016.04.011 · Cited by 374 · see citing works
Evaluating and Developing Theories in the Information Systems Discipline
Monash University, & Weber, R. (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00284 · Cited by 344 · see citing works
Hajli, N., & Lin, X. (2016) · Journal of Business Ethics · doi:10.1007/s10551-014-2346-x · Cited by 321 · see citing works
Adoption of online public grievance redressal system in India: toward developing a unified view
Rana, N. P., Dwivedi, Y. K., Williams, M. D., & Weerakkody, V. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.02.019 · Cited by 274 · see citing works
Self-citationToufaily, E., Ricard, L., & Perrien, J. (2013) · Journal of Business Research · doi:10.1016/j.jbusres.2012.05.011 · Cited by 263 · see citing works
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Strzelecki, A. (2024) · Innovative Higher Education · doi:10.1007/s10755-023-09686-1 · Cited by 477 · see citing works
“UTAUT2 is a prominent theoretical model that aims to understand the factors that influence individuals’ adoption and use of new technologies in organizational and personal contexts (Tamilmani et al., 2021).”
Generative artificial intelligence acceptance scale: A validity and reliability study
Yilmaz, F. G. K., Yilmaz, R., & Ceylan, M. (2024) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2023.2288730 · Cited by 244 · see citing works
Understanding the Determinants of FinTech Adoption: Integrating UTAUT2 with Trust Theoretic Model
Amnas, M. B., Selvam, M., Raja, M., Santhoshkumar, S., & Parayitam, S. (2023) · Journal of Risk and Financial Management · doi:10.3390/jrfm16120505 · Cited by 110 · see citing works
Leong, L.-Y., Hew, T.-S., Ooi, K.-B., Metri, B., & Dwivedi, Y. K. (2023) · Information Systems Frontiers · doi:10.1007/s10796-022-10337-7 · Cited by 80 · see citing works
“For example, familiarity with AI-driven conversational commerce can be included as a moderating variable (Tamilmani et al., 2021b; Venkatesh et al., 2016).”
BackgroundMethodInfluentialExamining students' attitudes and intentions towards using <scp>ChatGPT</scp> in higher education
Haq, M. Z. U., Cao, G., & Abukhait, R. M. Y. (2025) · British Journal of Educational Technology · doi:10.1111/bjet.13582 · Cited by 26 · see citing works
- Authors
- Tamilmani, K., Rana, N. P., Wamba, S. F., & Dwivedi, R.
- Affiliations
- University of Bradford (GB)
- TBS Education (FR)
- Prin. L. N. Welingkar Institute of Management Development and Research (IN)
- Corresponding author
- Rana, Nripendra P.
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2021-04
- Volume
- 57
- Pages
- 102269
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W3101556949
- Cited by
- 660
- References
- 10
- Citations by year
- 2026: 120 · 2025: 157 · 2024: 165 · 2023: 121 · 2022: 66 · 2021: 31
- FWCI
- 10.47
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- International Journal of Information Management (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Bradford Scholars (University of Bradford) (submittedVersion, cc-by-nc-nd)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- UTAUT2, Unified Theory of Acceptance and Use of Technology, technology acceptance, technology use, theory evaluation, parsimony, technology adoption, information systems research, theory extension
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