The DOI matches its Crossref record; 26 of the 26 references it cites were found in a registry or an index.
The evolution of the seven steps of selling
Overview
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Citations
Cites
Buyer–Seller Relationships in Business Markets
Cannon, J. P., & Perreault, W. D. (1999) · Journal of Marketing Research · doi:10.1177/002224379903600404 · Cited by 1,755
Accelerating Customer Relationships: Using Crm and Relationship Technologies
Swift, R. (2000) · Cited by 435
Evolutionary Processes in Competitive Markets: Beyond the Product Life Cycle
Lambkin, M., & Day, G. S. (1989) · Journal of Marketing · doi:10.1177/002224298905300304 · Cited by 314
Selling Activity and Sales Position Taxonomies for Industrial Salesforces
Moncrief, W. C. (1986) · Journal of Marketing Research · doi:10.1177/002224378602300306 · Cited by 235
Self-citationActive Empathetic Listening and Selling Success: A Conceptual Framework
Comer, L. B., & Drollinger, T. (1999) · Journal of Personal Selling & Sales Management · doi:10.1080/08853134.1999.10754156 · Cited by 196
Selling: Building Partnerships
Weitz, B. A., Castleberry, S. B., & Tanner, J. F. (1992) · Medical Entomology and Zoology · Cited by 195
Empowered Selling Teams: How Shared Leadership Can Contribute to Selling Team Outcomes
Perry, M. L., Pearce, C. L., & Sims, H. P. (1999) · Journal of Personal Selling & Sales Management · doi:10.1080/08853134.1999.10754180 · Cited by 182
Customer-Oriented Selling: A Review, Extension, and Directions for Future Research
Schwepker, C. H. (2003) · Journal of Personal Selling & Sales Management · doi:10.1080/08853134.2003.10748995 · Cited by 169
Williams, M. R., & Attaway, J. S. (1996) · Journal of Personal Selling & Sales Management · doi:10.1080/08853134.1996.10754072 · Cited by 164
The Current State of Sales Force Activities
Marshall, G. W., Moncrief, W. C., & Lassk, F. G. (1999) · Industrial Marketing Management · doi:10.1016/s0019-8501(98)00025-x · Cited by 160
Self-citation
Cited by
Verbeke, W., Dietz, B., & Verwaal, E. (2011) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-010-0211-8 · Cited by 630
Ancillai, C., Terho, H., Cardinali, S., & Pascucci, F. (2019) · Industrial Marketing Management · doi:10.1016/j.indmarman.2019.01.002 · Cited by 246
Metadata
- Authors
- Moncrief, W. C., & Marshall, G. W.
- Venue
- Industrial Marketing Management
- Publisher
- Elsevier BV
- Published
- 2005-01
- Volume
- 34
- Issue
- 1
- Pages
- 13-22
- ISSN
- 0019-8501 (ISSN-L)
- OpenAlex
- W2041344134
- Cited by
- 323
- References
- 26
- FWCI
- 5.74
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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- CoChat. (2026). Citation check: The evolution of the seven steps of selling. https://app.cochat.ai/papers/10.1016/j.indmarman.2004.06.001
- The paper
- Moncrief, W. C., & Marshall, G. W. (2005). The evolution of the seven steps of selling. Industrial Marketing Management. https://doi.org/10.1016/j.indmarman.2004.06.001
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.